Waste and recycling service update: 17.8.2022
Please be aware that there are delays to some waste and recycling collections. If collections in your road have not taken place on your scheduled collection day, please continue to leave your bins out.
If just your bin has been missed, please report it via our online form.
We apologise for any inconvenience caused.
As the weather remains hot, we, together with our waste collection contractor Serco, have taken the decision to continue to start collecting bins earlier in the day - which started on Wednesday 10 August - for health and safety reasons.
Residents are asked to put their scheduled bins out for collection by 6am and we encourage you to share this message with your neighbours, friends and family in the district.
This emergency change is for the period of hot weather only. We will provide further updates on our social media channels and website on when collections will resume back to a 6:30am start.
This decision has been jointly agreed by the council and Serco to protect Serco’s crews and avoid them working at the hottest point of the day. Collecting bins is a physical role and the crews are required to wear the appropriate safety equipment even in the heat. The change in start time will reduce the impact of the hot weather on the crews and will support them in carrying out their role to collect our residents’ bins.
We thank residents for their understanding and apologise for any inconvenience this may cause.
View your waste and recycling collections dates in the My Area section of the website. Please enter your postcode and select your address to see you waste and recycling collection calendar.
Report a missed bin
Please note: All collections are made from the kerbside outside of your property between 6am and 6pm on your specified days. If we've missed your bin, please allow us up to 6pm on the day of collection before reporting it to us, to allow for delays such as weather or road works. Missed bins must be reported to us within 2-working days. Your missed bin will then be collected before the end of the following day.
Each year within Hart District Council we produce over 30 thousand tonnes of waste and recycling. Over 70% of this can be re-used or recycled so use this site to find out how you can do more.