Waste & Recycling

View your waste and recycling collections dates in the My Area section of the website. Please enter your postcode and select your address to see you waste and recycling collection calendar.

Garden waste update 21.1.2022

Updated at 11:15am

Garden waste collections in Hart will resume from Monday 31 January 2022, as staffing levels have stabilised.

Working with our contractor Serco, we have been regularly reviewing the service after it was suspended on Monday 10 January to prioritise the core waste and recycling services, where there was a backlog of collections from the Christmas and New Year period.

Since then the garden waste collection service has been under constant review focusing on the numbers of staff available and the numbers required to maintain core waste and recycling services and provide a regular scheduled garden waste collection service. 

We will continue to monitor the staffing situation closely and will provide updates to our customers on our website and social media.

Thank you for your patience and understanding during a very difficult time for our crew

The first collections

Crews will collect real Christmas trees alongside garden waste when the service resumes. There is no time limit on this. Trees can also be taken to one of the tree recycling sites across the district.

However, to provide a fair service to all garden waste customers the crews will be unable to collect extra garden waste. If they take extra garden waste from some customers, it will impact their ability to complete rounds, which would be unfair on those missed as a result. 

We anticipate a large number of very full bins and Christmas trees being put out for the first collection. We ask our customers to bear with us while we clear the waste as quickly as we can.

Extensions

All subscriptions will be extended to cover the missed collection during this latest suspension of service.

Customers will receive a renewal reminder letter four weeks prior to the new renewal date, so only need to renew once they receive this reminder.

Go to our garden waste collection webpage for more information. 

Report a missed bin 

You can report a missed bin collection, or a missing bin, by completing this online form

Please note: All collections are made from the kerbside outside of your property between 6.30am and 8pm on your specified days. If we've missed your bin, please allow us up to 8pm on the day of collection before reporting it to us, to allow for delays such as weather or road works. Your missed bin will then be collected before the end of the following day.

Each year within Hart District Council we produce over 30 thousand tonnes of waste and recycling. Over 70% of this can be re-used or recycled so use this site to find out how you can do more.