Privacy

Hart District Council (the Council) is committed to looking after the information we hold about you and respecting your rights when you use our services. This Privacy Notice and the four department-specific Privacy Notices explain how.

The Council is registered as a Data Controller with the Information Commissioner’s Office (ICO). The Council’s registration number is Z6421908 and the Electoral Registration Officer’s registration number is Z6770403.

For more information on your data protection rights, including how to make a request, visit our Right to Know webpage.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer by emailing data.protection@hart.gov.uk or calling 01252 622122 and asking to speak to the Data Protection Officer.

Personal information we may collect

As a Local Authority we provide a wide range of services from dealing with abandoned vehicles to the collection of waste and recycling, see our A-Z of services for a full list.

For the majority of these services we will only collect personal information such as contact details, but for certain services we need to collect additional information. In some instances this will be more sensitive information about you and where necessary information concerning children. We will make it clear to you when we need additional information, and the reasons why we need it. Our principle to only hold information that is needed for as long as it is needed, and to keep that information safe, will remain the same for all personal information we hold.

We may also receive information about you from third parties such as other public bodies or from information you provide to us via social media. Such information will be treated in line with the principles in this Privacy notice and the four department-specific privacy notices below.

Where can I get advice?

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer by emailing data.protection@hart.gov.uk or calling 01252 622122 and asking to speak to the Data Protection Officer.

For independent advice about data protection, privacy and data sharing issues, or to make a complaint about how the Council has handled your personal information, you can contact the Information Commissioner’s Office by emailing icocasework@ico.org.uk, calling 0303 123 1113 or visiting ico.org.uk.

Councillor email

All Councillors have their own secure Hart District Council email account. 

Microsoft Teams

Please see our Microsoft Teams Privacy Notice for how we process personal data provided in connection with the use of Microsoft Teams for communication and collaboration purposes.

Data Control

Councillors are Data Controllers for the purpose of processing the personal data of constituents who contact them as their Ward Councillor. 

National Fraud Initiative

The Council regularly participate in national data matching exercises to identify individuals who may be defrauding the public purse. Data matching involves comparing computer records we hold – that usually contain personal information – with those held by others. For more information about data matching and our involvement please read our National Fraud Initiative privacy notice.

Appropriate Policy Document 

The Data Protection Act 2018 outlines the requirement for an Appropriate Policy Document to be in place when processing special category and criminal offence data under certain specified conditions. 

Cookies

Please read our Cookie policy for information on how and why we use Cookies.

Security

While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium.

Policy Changes

Any changes to this Privacy Notice will appear on this web page.