As part of our pollution control service we deal with a wide range of pollution and nuisance issues, from noisy neighbours through to house/car alarms, and smoke and odour. The following sections will go into more detail on the specific issues we deal with.
Over the seasonal period we tend to get asked questions that relate to fireworks and bonfires, both in terms of safety and noise.
Please see below two advice leaflets. More general information can be found under the headings below.
- Firework safety leaflet - which includes information for keeping pets safe and calm
- Bonfire Safety leaflet
The Council is responsible for monitoring and managing air quality within the district. We also have a responsibility to investigate complaints about air pollution.
Data relating to the air quality in Hart is available to view on the dedicated government website. Please see Hart District Council's nitrogen dioxide (NO2) tube survey results for 2018. You can also view results for previous years 2014, 2015, 2016 and 2017.
Air Quality Reviews
The Environment Act 1995 requires all Local Authorities to carry out regular reviews of air quality. The reports for 2011, 2012 , 2013 , 2014, 2015, 2016 and 2017 in the Hart District are available for download and earlier reports are readily available upon request.
Clean Air Act approval
The Clean Air Act 1993 created a wide range of regulations concerning air quality. Of important note is local authority control over chimney heights. More information on the Clean Air Act, or if you would like to submit an application for chimney height approval please contact us and we will give a written decision within 28 days of receipt.
Industrial processes that pollute the atmosphere are controlled by the Council or the Environment Agency. Here you can find a register of processes authorised by the Council which is kept by the Environmental Health Department. If you would like to view the register at the Council Offices then please come to the Civic Offices, Harlington Way, Fleet during normal office hours (08.30-17:00).
You must have an environmental permit if you operate a regulated facility in England or Wales. More information on the permit, or apply for a permit. You can also tell us about a change in your existing circumstances.
The Council is responsible for investigating complaints about smoke nuisance caused by bonfires. You can submit a complaint online or phone Environmental Health on 01252 774421.
Please view our bonfire guidance leaflet for information about the problems caused by bonfires, their alternatives and the legal position on them.
For advice on how to reduce smoke emission, and the potential for nuisance from wood burning stoves and fires, please see this practical guide from the Department for Environment, Food & Rural Affairs. Here is also a useful leaflet providing guidance on the sourcing of wood for use in both domestic stoves and open fireplaces.
Hart District Council has a duty to inspect the district in order to identify contaminated land. The Council has created a Contaminated Land Strategy summary which outline the intentions for identifying such land. We have also created a developer's guide for safe development of housing on land affected by Contamination.
Requests for information about potential contamination and pre-application development enquiries
The Environmental Health Department holds information about sites which have the potential to be contaminated as a result of a historical land use. This information is available to interested parties, please contact Environmental Health to discuss your enquiry. Please view our list of fees which you can pay online.
Technical advice can also be sought from the Environmental Health Department on environmental constraints and pre-planning application requirements for development sites.
The Council is responsible for investigating any excessive noise that is affecting you. If you are annoyed by noise within the area of Hart District please contact us, either through our online form or you can email us at email@example.com. Your complaint will be recorded and passed on to a case officer.
- Dogs Barking, Loud Music and other common common complaints - for advice on what to do about common noise complaints, please view this guide.
- Urgent noise issues and the complaints process - for more information please view our guidance leaflet.
- Alarms and Construction Noise - please see our guide to these noise complaints.
Should you find yourself be significantly affected by any of the above the Emergency Out of Hours Noise Service can be contacted on: 0845 6770678. The service is available from 18:00hrs Friday to 08:00hrs Monday and all National Holidays.
Private Water Supplies
A private water supply is any water supply which is not provided by a water company that would not be considered to be a 'mains' supply and can be obtained from a variety of sources such as wells, boreholes, springs, rivers and lakes.
All private water supplies can pose a threat to health unless they are properly protected and treated. You may not be able to tell whether your water is safe as contamination may not show in smell, taste or colour of the water.
More information about Private Water Supplies can be found at http://www.privatewatersupplies.gov.uk
Is your property on a Private Water Supply?
Hart District Council's Environmental Health Department is currently looking to identify all households and businesses in Hart that rely on a "private water supply" or a "private water distribution network" for their water needs.
For a list of fees regarding water sampling, please view our list of fees.
If you would like to advise us of a Private Water Supply that you know of, please email Environmental Health or phone on 01252 774421.