As part of our pollution control service we deal with a wide range of pollution and nuisance issues, from noisy neighbours through to house/car alarms, and smoke and odour.
Over the seasonal period we tend to get asked questions that relate to fireworks and bonfires, both in terms of safety and noise.
Please see below two advice leaflets:
- Firework safety leaflet - which includes information for keeping pets safe and calm
- Bonfire safety leaflet
The Council is responsible for monitoring and managing air quality within the district. We also have a responsibility to investigate complaints about air pollution.
Data relating to the air quality in Hart is available to view on the UK air information resource government website. Please see Hart District Council's nitrogen dioxide (NO2) tube survey results for 2021. You can also view results for previous years 2014, 2015, 2016, 2017, 2018, 2019 and 2020.
Public Health England has published a report Health matters: air pollution. This gives an overview on the risks of air pollution and how it can be reduced.
The Department for Environment, Food and Rural Affairs have published their Clean Air Strategy 2019. This shows how they will tackle all sources of air pollution, making our air healthier to breathe, protecting nature and boosting the economy.
Air Quality Reviews
Details of the National Air Quality Strategy can be found on the DEFRA website.
Clean Air Act approval
The Clean Air Act 1993 created a wide range of regulations concerning air quality. This includes local authority control over chimney heights. More information on the Clean Air Act, or if you would like to submit an application for chimney height approval please contact us and we will give a written decision within 28 days of receipt.
Environmental Permitting (EPR)
Local Authorities administer some of these permit types whilst others such as waste carrier licenses are issued by the Environment Agency. More information on the issuing body is available by clicking on the Environment Agency link for environmental permitting information.
Industrial processes that pollute the atmosphere are controlled by the Council or the Environment Agency. Here you can find a register of processes authorised by the Council which is kept by the Environmental Health Department. You can view the register at the Council Offices at Civic Offices, Harlington Way, Fleet during normal office hours (currently 09:00-16:00).
You must have an environmental permit if you operate a regulated facility in England or Wales. You can find out more and apply for a permit on GOV.UK's website. You can also tell us about a change in your existing circumstances.
The Council is responsible for investigating complaints about smoke nuisance caused by bonfires. You can submit a complaint online or phone Environmental Health on 01252 774421 if you are unable to use our new bonfire investigation guide and log sheet document or have questions not answered in the document.
Please view our bonfire guidance leaflet for information about the problems caused by bonfires, their alternatives and the legal position on them.
For advice on how to reduce smoke emission, and the potential for nuisance from wood burning stoves and fires, please see this practical guide from the Department for Environment, Food & Rural Affairs. They also have a useful leaflet on sourcing of wood for use in both domestic stoves and open fireplaces.
You can find advice about using fireplaces in your home on the Burn Right website. Check out their useful tips to help you save money, keep your fireplace and chimney in good condition, and reduce pollution.Please read further emissions and energy performance advice for solid fuel stoves and fireplaces if you require more information.
Hart District Council has a duty to inspect the district in order to identify contaminated land. The Council has created a Contaminated Land Strategy summary which outline the intentions for identifying such land. We have also created a developer's guide for safe development of housing on land affected by Contamination.
Requests for information about potential contamination and pre-application development enquiries
The Environmental Health Department holds information about sites which have the potential to be contaminated as a result of a historical land use. This information is available to interested parties, please contact Environmental Health.
Technical advice can also be sought from the Environmental Health Department on environmental constraints and pre-planning application requirements for development sites. Please view our list of fees which you can pay online.
The Council is responsible for investigating any excessive noise that is affecting you. If you are annoyed by noise within the area of Hart District please contact us, either through our online form or you can email us at firstname.lastname@example.org. Your complaint will be recorded and passed on to a case officer.
Dogs Barking, Loud Music and other common complaints - for advice on what to do please view this guide.
Urgent noise issues and the complaints process - for more information please view our guidance leaflet.
Alarms and Construction Noise - please see our guide to these noise complaints.
Should you find yourself be significantly affected by any of the above the Emergency Out of Hours Noise Service can be contacted on: 01252 774477. The service is available from 18:00hrs Friday to 08:00hrs Monday and all National Holidays.
Private Water Supplies
A private water supply is any water supply which is not provided by a water company that would not be considered to be a 'mains' supply and can be obtained from a variety of sources such as wells, boreholes, springs, rivers and lakes.
All private water supplies can pose a threat to health unless they are properly protected and treated. You may not be able to tell whether your water is safe as contamination may not show in smell, taste or colour of the water.
More information about Private Water Supplies can be found at www.privatewatersupplies.gov.uk
Is your property on a Private Water Supply?
The Environmental Health Department is currently looking to identify all households and businesses in Hart that rely on a 'private water supply' or a 'private water distribution network' for their water needs.
Please see our list of fees regarding water sampling.
If you would like to advise us of a Private Water Supply that you know of, please email email@example.com or phone on 01252 774421.