Household waste

All household waste collections are made from the kerbside outside of your property from 6.30am on your specified days. Collections can take place anytime between 6.30am and 8pm.

Visit My Area to find out when your collections take place. You need to enter your postcode and select your address. Then your next bin collection dates will show below the map. From there you can click through and view a bin collection calendar.

Have you lost a bin? If you have lost a bin or would like to buy additional bins you can view a wheeled bin price list. Please call us on 01252 622122 to discuss your needs further.

During the hot summer months files and maggots can become a pest and cause bins to become unpleasant for residents. Here you can find our fact sheet on flies and maggots in household waste bins.

Black waste bin

  • Use your black bin for household waste.  
  • All waste should be contained within the bin. 
  • Additional waste is only taken on your collection following Christmas.
  • Bins containing garden waste will not be collected.

Sharps boxes & Clinical Waste Collections

At present you can have your healthcare waste collected once we have received a Clinical Waste referral form from your GP or other Healthcare Professional. We will then write to you with the collection details and advise you of what to do when you require a collection.

Healthcare waste must not be put in with normal household waste.

Bulky Waste Collections

2nd July 2020 - We are currently experiencing technical issues with our bulky waste booking system, which means we are unable to take any bookings online or via our contact centre at the moment. We are working to resolve this issue as quickly as possible and would recommend you check this page again for further updates on Monday 6th July. Please accept our apologies for any inconvenience this may cause. 

The collection for bulky household items started again on Monday 1 June.  We will be asking that ​if a member of your household is showing symptoms of coronavirus (Covid-19) that items are put outside 3 days before your collection day to reduce the risk of spreading infection.  All items should be together outside, ​within the boundary of your property, ​as close to the edge as possible (not the public highway/footpath) ​so they are easily accessible for our crews.

We can collect any bulky items/white goods which you may wish to dispose of for a charge. 

The council can collect bulky household refuse such as old furniture, sofas, washing machines, cookers and carpets.

Book your bulky waste collection online or  If you have any white goods for collection please call 01252 622122 to book your collection.

Charges for the service are listed in the table below:

1 item 2 items 3 items 4 items 5 items 6 items 7 items 8 items
£38.39 £49.46 £60.73 £70.04 £93.08 £115.77 £128.56 £147.18

Cancellation charges: 

£10.00 if you cancel the service up to 3 working days before the collection date. 

£20.00 if you cancel the service within the 3 working days before the collection date.

Certain items may be charged as more than a single item due to the size or weight.

Here is the list of items we can and cannot collect.

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