Information for passengers

Wheelchair-accessible vehicles

You can view a list of all wheelchair-accessible vehicles across the district.

Drivers of taxis and private hire vehicles on this list are required:

  • to carry the passenger while in the wheelchair
  • not to make any additional charge for doing so
  • not to charge for loading and unloading time while undertaking journeys done using the taximeter
  • to carry the wheelchair if the passenger chooses to sit in a passenger seat
  • to take such steps as are necessary to ensure the passenger is carried in safety and reasonable comfort
  • to give the passenger such mobility assistance as is reasonably required, such as folding wheelchairs and placing in luggage compartment, installing boarding ramps and securing a wheelchair in the passenger compartment