Information for passengers

Do you need a hackney carriage or a private hire vehicle?

You can choose one of two types of taxi for your journey:

  • hackney carriage is a type of taxi that can ‘ply for hire’. This means you can hire one at a taxi rank. You can see our list of taxi ranks in Hart. Customers can also flag it down on the street or book it in advance. Hackney carriages are fitted with a taxi roof light and a fare meter. Drivers must charge customers the fare set by Hart District Council.

  • private hire vehicle often called a minicab is a type of taxi you can only book in advance for a specific journey. There are no restrictions on the fares they can charge. They cannot wait at a taxi rank or be flagged down. Private hire drivers can only accept bookings from their licensed operator.