Garden waste

Garden waste update 15.10.2021 

We can confirm that all outstanding collections between 13 and 17 September are due to be made tomorrow (Saturday 16 October).  

However, if your collection was due on Friday 17 September (this includes a large number of roads in Fleet) and is not collected on Saturday, please continue to leave your bin out.

The additional missed roads that we aim to collect tomorrow are: 

Road
Area
Original date
Huddington Glade
Yateley
Monday 13 September
Victoria Drive
Blackwater
Monday 13 September
Globe Farm Lane
Blackwater
Monday 13 September
Herriot Court
Yateley
Monday 13 September
Calcott Park
Yateley
Monday 13 September
Maple Gardens
Yateley
Monday 13September
Macrae Road
Yateley
Monday 13 September
East Green
Blackwater
Monday 13 September
Campion Close
Blackwater
Monday 13 September
Woodbridge Road
Blackwater
Monday 13 September
Walnut Close
Yateley
Monday 13 September
Cuckoo Crescent
Blackwater
Monday 13 September
Trust Close
Hook
Tuesday 14 September
Springfield Avenue
Hartley Wintney
Tuesday 14 September
Brackley Avenue
Hartley Wintney
Tuesday 14 September
Titchener Way
Hook
Tuesday 14th September
Weatherby Gardens
Hartley Wintney
Tuesday 14 September
Hawley Road
Blackwater
Tuesday 14 September
The Bury
Odiham
Wednesday 15 September
Gurung Way
Church Crookham
Wednesday 15 September
Priory Close
Fleet
Thursday 16 September
Green Leys
Church Crookham
Thursday 16 September
Browning Road
Church Crookham
Thursday 16 September
Conifer Close
Church Crookham
Thursday 16 September
Victoria Hill Road
Fleet
Thursday 16 September
Rushmoor Close
Church Crookham
Friday 17 September

Due to an ongoing national shortage of HGV drivers, we have had to take the difficult decision to temporarily suspended garden waste collections from Monday 11 October, to protect our core waste and recycling collection services.

Our contractor Serco has made every effort to recruit drivers by introducing competitive salaries and enhanced benefits packages but there are still a number of driver vacancies not yet filled because agencies, which are also affected by this shortage, are unable to provide staff in a highly competitive and fast moving market.

The missed collections will be added to customers’ accounts by the way of a 3-month extension (equivalent to 6 collections) to their service renewal date. However, it is important that you renew your subscription when you receive a reminder to ensure that the missed collections are added. This is because extensions can only be applied to active garden waste accounts.

For customers who do not want to renew their subscription at the renewal date then please complete our online form so we can process a refund for periods when the service was suspended during their subscription period in 2021 (a maximum of 6 collections). Customers who take this option will not be able to re-join the service until we have reopened the service to new customers. This has been temporarily suspended until we can guarantee the service delivery to our existing customers.

We’ll regularly review the situation with Serco and provide weekly updates via our website and social media channels. 

We understand that this will be frustrating and inconvenient for our customers and apologise for any inconvenience caused.

New subscriptions - To prioritise resources to current customers signed up to the service when it resumes, we are not signing up new customers at this time as we cannot guarantee the delivery of new bins or make collections due to staffing shortages. We apologise for the inconvenience and will resume the service as soon as possible.

Renewals - If you are an existing subscriber, you can renew your subscription online by using the garden waste online form. Please note that renewals can only be made up to 4 weeks before the renewal date. You cannot renew your subscription once your final renewal date has passed.

Bin and service charge costs

Concessions

We offer the garden waste service subscription fee at a concessionary rate to residents who receive Housing or Council tax benefit.  Depending on the size of bin you use this may be up to 50%.  Please call 01252 622122 if you would like to sign up and are entitled to the concessionary price.  You will need to have your benefit reference numbers to hand. 

Prices for subscriptions valid until March 31 2022

 

Cost of bin

Cost of annual service charge to be paid each year

Total first year cost inc bin and service charge

 240 Litre Garden Waste bin

£35

£81.00

£116

 140 Litre Garden waste bin

£35

£55

£90

 Concession - 240 Litre Garden Waste bin

£35

£55

£90

Concession - 140 Litre Garden waste bin

£35

£29

£64

The cost of this service is non-refundable.

Please note, if your bin goes missing, is damaged or stolen, you will need to purchase a replacement bin at a cost of £35.

What can I put in my garden waste bin?

All of the following can be put in your garden waste bin:

  • grass cuttings
  • cut flowers
  • hedge trimmings
  • weeds
  • leaves
  • twigs/branches (Maximum 10cm in diameter)
  • prunings

Home composting

Composting is an inexpensive, natural process that transforms your kitchen and garden waste into a valuable and nutrient rich food for your garden. It's easy to make and use.

Home composting has many benefits:

  • It’s easy to make and easy to use
  • Produces a free continual source of the very best compost
  • Improves soil structure
  • Maintains moisture
  • Helps the soil PH balance
  • Suppresses plant disease
  • Reduces the need for polluting bonfires
  • Reduces carbon emissions
  • Helps to divert organic waste from landfill
  • Reduces refuse collection costs

To encourage residents to get composting, Hart District Council has teamed up with Getcomposting.com to offer home compost bins at special offer prices from only £22.50 (RRP £39). There is also a Buy One Get One Half Price Offer, adding extra value to residents with larger gardens or those who team up with a friend or neighbour to buy a bin. To see what’s available, visit  www.getcomposting.com or call 0844 571 4444.