Care and support

Household Support Fund: Food Voucher Scheme for vulnerable households and pensioners

The Council are launching a Food Voucher Scheme for vulnerable households and pensioners in the District, as part of the extended Household Support Fund. The food vouchers are a one-off voucher that can be used in supermarkets to help with the rising cost of living, freeing up money for other bills.

The vouchers will be issued directly to the following eligible recipients from beginning of September:

  • £30 per household in receipt of Council Tax Support;
  • £65 per pensioner in receipt of either Guaranteed Pension Credits or Savings Pension Credit;

Letters will be sent direct in the post to eligible households with instructions on how to access and use your voucher.

  • Working age recipients will receive a letter with a QR code to claim the voucher online
  • Pension age recipients will receive a physical voucher. The nearest supermarket has been pre-selected, prior to issue, based on postcode

Distribution and enquiries about the allocated vouchers have been contracted out to Wonde Ltd

Email: support@evouchers.com 

Help Centre: help.evouchers.com

Healthcare

To find local health services including GPs and dentists visit the NHS Choices website.

Care and support for adults

A guide to care and support services available for adults in Hampshire with eligible care needs can be found on the Hampshire County Council website. Alternatively, you can find information to help you find your own care and support solutions including care homes and home care agencies by visiting Connect to Support Hampshire.

If you need to report concerns about abuse of a vulnerable adult call Hampshire Adult Services on 0300 555 1386 or the police on 101. In an emergency, or if you suspect you or someone else is in immediate danger, telephone 999.

Age Concern Hampshire: Information Service offering independent, impartial and confidential support to older people their friends, family and carers. Telephone the Information Line on 01962 868545

The Hampshire Dementia Guide: A practical guide for those living with the condition, their family and carers. The Carer Support and Dementia Advice Service for Hampshire provides advice, information and support to all carers aged 18 and above, as well as people with dementia and memory problems. Telephone 01264 332297 or Email enquiries@andovermind.org.uk.

Information for families and young people

Your Future: Information and advice for young people about education, training, working and youth support.

Family Information and Services Hub: Information about what is going on in your area, details on how to access services (including childcare), organisations and activities in Hampshire, and the advice and support that's available.

Hampshire Healthy Families: Information about health for under 5s, kids, teens, and families.

Health for Young People: provides young people with information to stay safe and healthy, as well as helping you decide what to do when you feel unwell.

Fleet Phoenix: A youth charity supporting young people aged 11-25 years and their families in Hart. They can assist you in any issue you are struggling with including building your confidence to seek specialist support. Telephone: 01252 812308, Email: charlotte.tickner@fleetphoenix.co.uk 

Vision 4 Youth: A youth charity based in Yateley providing youth clubs and support services for young people aged up to 25. Email: office@vision4youth.org.uk 
 
To report concerns about abuse of a child or young person call Hampshire Children's Services on 0300 555 1384. You do not need to know everything about the child or young person and what is happening before contacting us. In an emergency contact the police by dialling 999.

Information and support for carers

A carer is anyone who provides unpaid care for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Carer Support and Dementia Advice Service for Hampshire: Supports all carers aged 18 and above who provide care for an adult. One to one support, peer support groups, workshops and training.
Referral by GP, other professionals or self-referral. Telephone 01264 332297  or Email enquiries@andovermind.org.uk.

The Princess Royal Trust for Carers in Hampshire: Provides a range of services for carers including Emergency Planning support to discuss, develop and implement an emergency plan. Up to 48hrs free care may be available for the person you care for in the event of an emergency. No adult services assessment is needed. Telephone: 01264 835246 or Email info@carercentre.com.

Hart and Rushmoor Young Carers: Supports carers aged 7 to 25 years by providing young carers clubs, as well as additional opportunities for members to attend trips and residentials. Wider family support is also available.

Domestic Abuse

Hampshire Domestic Abuse Service: Help and access to support services for victims and survivors of abuse; children living with domestic abuse; people who may be abusing or hurting someone; and, professionals seeking advice.

Hampshire Domestic Abuse Advice Line for victims: Telephone 03300 165 112 9.30am - 8pm Monday - Friday (access to refuge is available 24/7 if required). 

Disclaimer: Whilst every care has been taken in the compilation of this information, Hart District Council will not be held responsible for any loss, damage or inconvenience caused as a result of using the site and of any inaccuracy or error within these pages. Read full disclaimer.