Values and culture

Join a team that really cares about the people it serves, and the services it delivers

As a new employee at Hart District Council, you’ll be joining an organisation that thinks hard about its values and culture – and plans carefully how to get the best outcomes for everyone in Hart.

That means delivering services in ways that genuinely meet the needs of service-users, and actively engaging with the people of Hart, so their feedback can guide the design and delivery of our services.

We’ll expect you to make customers feel welcome, wanted and cared for – while helping to embed this culture with others. You can do this by sticking to our Hart Values:

H - being helpful

A - being approachable

R - being responsive

T - taking ownership

By following this guidance, you can make a positive contribution to our Vision for 2040. This sets out how we will improve our use of resources, and the planning and work needed to achieve the aim of making Hart “the best place, community and environment to live, work and enjoy”.