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This website is run by Hart District Council. We want as many people as possible to be able to use this website. This means you should be able to:
You can find accessibility settings by going to the Ease of Access section in Windows Settings on your computer.
AbilityNet also has advice on making your device easier to use if you have a disability.
We’ve made our website text as simple as possible to understand.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille:
Email: communications@hart.gov.uk
Phone: 01252 774460
We aim to respond within five working days but we’ll do our best to respond as quickly as possible.
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please let us know via the above contact details.
The Equality and Human Rights Commission is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service.
Hart District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. However, we are working to improve both compliance and the experience of our users.
The content listed below is non-accessible for the following reasons:
Some of our PDF and non-HTML documents post 23 September 2018 are inaccessible. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We cannot always guarantee that documents produced by external organisations published on our website are fully accessible. We host a number of documents in relation to the local plan and neighbourhood plans. It is not always possible to get different organisations to adhere to our accessibility requirements.
As of June 2025, there are 501 PDFs on our website. Of these:
Our fees and charges and statement of accounts do not currently meet the accessibility legislation. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
We will continue working towards meeting WCAG level AA, including:
Non-HTML documents published before September 2018 do not need to be accessible, unless users need them to use a service.
Where we choose to feature third party content or functionality on our website, we are responsible for ensuring it meets accessibility standards. However, we are not responsible for the accessibility of third-party platforms or content that is neither funded nor developed by us, or under our control. This includes:
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We monitor accessibility using automated checks via Silktide and manual checks.
We use Adobe Acrobat Pro to test PDF documents for accessibility.
This statement was updated on 1 July 2025.