Housing support

If you are in immediate need of emergency accommodation, please call

• 01252 774239 during office hours

• 01252 622122 outside of office hours 

We have a No First Night Out approach to rough sleeping which means we work in partnership with other key services to identify anyone new to the streets and act quickly to make contact and provide support.

This means that anyone finding themselves with nowhere to sleep for one night will be offered help and support by the Housing team and should not have to spend a second night rough sleeping.

If you are a member of the public, you can help by reporting anyone you suspect might be sleeping rough.

You can do this by:

• phoning our Housing team during office hours on 01252 774239 or email dutyhomelessness@hart.gov.uk
   
• contacting our out of hours team on 01252 774477 if you are concerned about a person who you think may be sleeping rough
   
• reporting a rough sleeper through the Streetlink website or telephone 0300 500 0914 - this information will be reported to the relevant local authority

We'll talk to you about your circumstances and give you advice on what housing options are available to you.

Please complete our housing advice form and a Housing officer will contact you within two working days.

You can also contact the team during office hours on 01252 774239 or email housing@hart.gov.uk for further information.

If you are 16 or 17 and can no longer stay in your home, please complete a housing advice form and a Housing officer will contact you, or call 01252 774239. We will talk  hrough the options available to you.

You can also contact Step by Step and Fleet Phoenix which are homeless charities for young people.

Our section on Help paying your bills has information on the benefits you may be eligible for if you are struggling to afford to stay in your home.