CCTV cameras

The images from the cameras are transmitted to The Safer Runnymede Control Centre in Addlestone which provides 24/7 monitoring. All control centre operators are fully police and DBS checked and hold a Security Industry Authority public spaces protection licence.

The cameras record 24 hours-a-day, seven-days-a-week and provide coverage for Fleet, Yateley, Blackwater, Hook and Hartley Wintney.

Although all our cameras are standard for identification and evidence, we operate a mix of different camera types. Our operators can view and monitor all the cameras directly and the cameras record 24-hours-a-day, seven-days-a-week.

All Hart’s cameras are pan, tilt and zoom cameras and are capable of being directly controlled by our operators. The cameras can also be programmed to cover and automatically rotate through a number of pre-set positions. We aim to cover as much area as possible when using pre-set camera positions, but because the cameras move regularly, it is possible for an incident to happen when a camera is pointing elsewhere.

Footage from all our cameras is digitally recorded. We keep the footage for 31 days, after which it is automatically overwritten and is no longer available. The police and other agencies can ask for a copy of any footage we hold or to review it, particularly if an incident is reported to them. We may keep footage for longer if it is for an ongoing investigation and has been officially requested in time.

Before you ask us, you should check our maps to make sure there is a camera at the location you'd like us to check.

You have the right to request details of the information that is held about you and also the right to access a copy of the footage. This is known as a subject access request. This may entail the Council providing copies of documents or by inviting you to view the footage at one of our offices, if appropriate.

We will not charge a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as details about other people: this is called third-party information.

If you'd like to make a subject access request, please contact us by email at data.protection@hart.gov.uk or in writing to:

Data Protection Officer
Hart District Council
Harlington Way
Fleet
Hampshire
GU51 4AE

Please read our External CCTV privacy notice.

Before any new CCTV is put in place, we need to ensure there is a legitimate reason for it, which is proportionate, effective and complies with relevant legal obligations. To achieve this, the Biometrics and Surveillance Camera Commissioner requests a self-assessment-tool is completed to ensure the surveillance camera code of practice is met.

Once the tool has been completed, please send to communitysafety@hart.gov.uk for review and consideration before any installation is arranged. Please also be aware, dependent upon the impact of privacy, a public consultation may also be required.