Housing Solutions (Housing Options): privacy

Service area covered by this privacy notice

Housing Solutions (Housing Options)

Purpose of the processing

The Council processes personal information for the following purposes:

  • to pass applicant's medical information across to the independent medical adviser in order for an assessment to be processed
  • to pass applicant's details across to the housing association in order to nominate for accommodation
  • to fulfil Council obligations on housing options
  • to discuss any referrals or interventions on an individual patient basis for housing with Integrated Care Service Providers in North East Hampshire and Farnham

Lawful basis for processing personal data

  • public task
  • consent
  • legal obligation
  • contract
  • legitimate interests

Categories of personal data being processed

  • full name
  • address
  • telephone number
  • email address
  • date of birth
  • proof of address
  • National Insurance number
  • employment information
  • financial information
  • details regarding criminal / anti-social behaviour
  • banking details
  • details of home ownership
  • interest in property
  • previous tenancy details including alleged fraud, rent arrears, next of kin details, household make-up
  • preferred method of contact
  • referral category
  • referral notes
  • referral attachments
  • referral partner - staff name, email and contact details
  • gender
  • support needs
  • children’s personal information (i.e., children’s name, date of birth, age, gender, address)
  • information about professionals (i.e., name and contact details of current Probation Practitioner, any other relevant professional involved)

Special categories of personal data being processed (if appropriate)

  • proof of identity
  • ethnicity
  • medical information
  • nationality
  • religion
  • race
  • sex
  • sexual orientation
  • disability details
  • progress updates (e.g., poor engagement, relevant changes in circumstances or behaviour escalating risk or safeguarding concerns, further offences)

Conditions for processing special categories of personal data

  • substantial public interest
  • employment, social security and social protection
  • explicit consent
  • health or social care
  • vital interests

Who the data might be shared with

  • Hampshire County Council
  • housing associations
  • other local authorities
  • Citizens Advice
  • charities
  • independent medical adviser
  • health services
  • adult and children’s services
  • letting agents
  • police
  • probation support services
  • private landlords
  • Capita
  • Department for Work and Pensions
  • Inland Revenue
  • Department for Education
  • relevant staff
  • councillors
  • Home Connections
  • HMRC
  • Navisite
  • integrated care service providers in North East Hampshire and Farnham
  • E-Sign