HDC Coronavirus update - payment break from Council Tax

We are working closely with other key agencies, including Hampshire County Council, to ensure we respond to the national situation.

Our priorities are to:

  • Support our community and key partners in responding to the emergency
  • Ensure the continuity of priority services such as our waste collections and our homelessness services.

As a result, the Council will be changing the way in which it works.

Council Tax

Following the government’s announcement of a new Hardship Fund to help vulnerable residents to pay their Council Tax, the council has now received further guidance on these measures.

All residents will be able to apply for a payment break of two months, meaning that there will be no need to make a Council Tax payment in April or May 2020. Payments will resume in June 2020 and will be taken over the 10 months from June 2020 to March 2021. You will still pay the same annual total as on your current bill, but over 10 months. If you pay annually, you can still do this. 

To apply for a payment break please email hart.counciltax@secure.capita.co.uk or phone 01825 827162.

Working age residents who receive support though the Council Tax Reduction Scheme will also receive a further reduction of up to £150 on their Council Tax bills. This discount will be automatically applied to eligible residents’ accounts.

Visiting the council offices

Hart District Council reception is now closed to the public until further notice following government advice. Our telephone contact centre is open on 01252 622122, or for housing benefit, call 01825 827163 and for Council Tax 01825 827162. Alternatively, many of our services are available online via our website, including housing benefits and Council Tax information. Required documentation can be uploaded on the website, sent via email or posted.

Support to our community

We have a range of support measures for our community, please visit our dedicated COVID-19 pages.