Hart District Council - Customer feedback form

We hope that you will be happy with all the services you receive from us.  Most of the time we get it right and we’d love to hear from you when we do. We are also only human and occasionally we get things wrong. 

Please use this form to provide us with feedback on the level of service that you have received.

Privacy Notice

For details on how your information is used, please read the Customer Feedback Form Privacy Notice

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On a scale of 1 – 4 (1 low – 4 high) we were:*
Helpful *
Approachable *
Responsive - to your enquiry *
Take ownership - of your enquiry *
On a scale of 1 – 4 (1 low – 4 high) how satisfied were you with the following:*
Time taken *
Enquiry dealt with in a positive manner *
Sympathetic to your needs *
The outcome of your enquiry *
Information provided was accurate and clear *
Equality monitoring questions
We are committed to the principle that all our customers have the right to equality and fairness in the way they are treated and in the services that they receive. You do not need to submit any equalities and/or disabilities information if you do not want to. Any information you do give will be used to see if there are any differences in views for different groups of people, and to check if services are being delivered in a fair and reasonable way.
Please select one option
Please select one option. Disability is described by the Equality Act 2010 as a physical or mental impairment that has a substantial long term adverse effect on an individual's ability to carry out normal day to day activities, which has lasted or is expected to last 12 months or more.
Please select one option
Please select one option