If you require urgent mental health support please read the Urgent Help section on this page.
We know it can be difficult not seeing family and friends and the coronavirus outbreak is impacting us all differently, so it is really important we take care of our wellbeing.
If you are experiencing stress, feelings of anxiety or low mood, you can use the NHS mental health and wellbeing advice website for self-assessment, audio guides and practical tools.
Every Mind Matters provides simple tips and advice to help you take care of your mental wellbeing and support someone else who may be struggling. Get tailored advice and tips by completing the Your Mind Plan quiz.
The NHS is there to support your mental health during the coronavirus pandemic, as well as your physical health. If you are facing mental health issues or are concerned about the mental health of your child you can contact your GP. You can also self-refer to the local services listed below.
Your local NHS talking therapy service is still open. Talking therapy is for anyone who is experiencing anxiety, low mood, stress and other common mental health problems. You can self-refer to an NHS Talking Therapy Service for telephone or online support. There are two services depending on which GP surgery you are registered with.
Talk Plus (for patients registered with a GP surgery in Fleet, Crondall or Yateley). The service is not currently answering the phone, but if you are unable to get online you can leave a message and one of their friendly admin staff will give you a call back, telephone 01252 533355.
italk (for patients registered with a GP surgery in Hook, Hartley Wintney or Odiham), telephone 02380 383920.
The Hart & Rushmoor Wellbeing Centre can provide support to all levels of mental health need, from mild/moderate depression and anxiety to patients with a serious mental illness diagnosis. All referrals will receive an assessment of need to help agree with the patient what support would be most beneficial. While the centre remains closed, support will be provided by phone, or online. Staff are available 9.30am – 5.00pm, Mon – Fri. Please telephone 01252 317481 or email email@example.com.
Sunshine & Showers offers weekly anxiety and depression support groups for adults. A chance to share with others your experience of anxiety and depression in a non-judgmental environment. Evening and daytime groups available. For further details telephone 01252 815652 or email firstname.lastname@example.org.
121 Youth Counselling is offering confidential Video Counselling Sessions for Hart Young People aged 11-25. Up to 6 free online video Counselling Sessions. Open to anyone 11- 25 years old who lives in Hart, goes to a school in the Hart District, or is registered with a Hart GP surgery. If you are interested in having Counselling then please either: visit the website and complete the referral form or telephone 01252 815652 and we can complete a referral form with you over the phone.
Headroom - Young People's Charity provides Specialist Anger Management Support services to young people and their parents, carers and supporters in Hart and Rushmoor - here to help those who are finding the current restrictions are leading to tensions and possibly angry outbursts at home. If you, or someone you know, are parenting, caring for, or living with a young person aged 11 to 25 years old that you can see are not managing their emotions well during these difficult days and you are concerned about, or feel threatened by their angry behaviour you can call for help and support. Headroom can help the young person directly via a phone or video call or support parents, carers and / or supporters. Referral is quick and easy. For more information and to access the service just email email@example.com or telephone or text 07464 507974 requesting support and someone will respond within 24 hours to listen to your concerns and offer help.
Helplines and online:
Whether you are concerned about yourself or a loved one, these helplines and websites can offer advice and support.
Samaritans: Confidential support for people experiencing feelings of distress or despair. Telephone 116 123 (free 24-hour helpline)
Childline: You can contact Childline about anything. Whatever your worry, it’s better out than in. Telephone 0800 1111 (free to call 24 hours a day) or login for a 1-2-1 counsellor online chat.
Shout: text Shout to 85258. The UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Silverline: open 24 hours, telephone 0800 4 70 80 90. The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year.
Hampshire CAMHS: their website provides advice for children, young people and their parents or carers.
Anxiety UK: Charity providing support if you have been diagnosed with an anxiety condition. Telephone 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)
Bipolar UK: A charity helping people living with manic depression or bipolar disorder.
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.Telephone 0800 58 58 58 (daily, 5pm to midnight)
Men's Health Forum: Provides a range of guides on men's health including mental health
Mental Health Foundation: Provides information and support for anyone with mental health problems or learning disabilities.
Mind: Promotes the views and needs of people with mental health problems. Telephone 0300 123 3393 (Monday to Friday, 9am to 6pm)
OCD Action: Support for people with OCD. Includes information on treatment and online resources.
OCD UK: A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Telephone 0333 212 7890 (Monday to Friday, 9am to 5pm)
PAPYRUS: Young suicide prevention society. Telephone HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)
Rethink Mental Illness: Support and advice for people living with mental illness. Telephone 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
SANE: Emotional support, information and guidance for people affected by mental illness, their families and carers.
Telephone SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)
YoungMinds: Information on child and adolescent mental health. Services for parents and professionals. Parents' helpline telephone 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
Further information about support can be found on our Mental Health and Wellbeing page.
If you believe that you are having a mental health crisis and need urgent mental health support
If it is an emergency: telephone 999 if someone's life is at risk or you do not feel you can keep yourself or someone else safe. A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time.
If you need urgent support but it is not an emergency you could:
- Contact the NHS 111 Mental Health Triage Service (24 hours a day, 7 days a week). Telephone 111 or visit www.111.nhs.uk. The service provides advice, support and guidance.
- Contact your GP surgery and ask for an emergency appointment. Many surgeries are offering these remotely during the coronavirus pandemic.
- If you have already been given a Crisis Line number from a health professional, please telephone it. If you’re under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, follow this plan.
Alternatively, you could contact one of the services listed below:
Children and young people
If you are aged 11-17 you can contact the Hampshire and Isle of Wight crisis line on freephone 0300 303 1590, Monday, Tuesday, Wednesday & Thursday 3pm - 8.30pm.
Telephone the Samaritans on 116 123 or Childline 0800 1111 (both are free to call 24 hours a day, 7 days a week)
If you are aged 10-17 and registered with a GP surgery in Yateley, Fleet or Crondall you can contact the young person’s Safe Haven for out of hours emotional and practical support. The Safe Haven is currently providing an online and telephone service, and will launch a face-to-face service on the 4th January. Youth Workers are available via phone or web chat every Wednesday 5-8pm and Saturday 10am-1:30pm. Telephone 07918 259361. To find out more phone 02380224224 or email firstname.lastname@example.org.
The Hampshire CAMHS website offers further information to support you if you are in crisis.
If you are an adult registered with a GP surgery in Yateley, Fleet or Crondall you can:
- Telephone the Mental Health Crisis Helpline 0800 915 4644 (open 24 hours, seven days a week). The Mental Health Crisis Helpline is a telephone service offering support to adults of all ages in Surrey and North East Hampshire who are experiencing a mental health crisis. You don’t need to book an appointment. All calls are free of charge.
- Access a Safe Haven for adults (aged 18 and over) who are experiencing a mental health crisis or emotional distress, and their carers. Open every evening, including weekends and Bank Holidays (6pm – 11pm). Aldershot opens from 12.30pm on weekends and Bank Holidays. Each of the Safe Havens is also now offering an online service during opening times so that people can receive expert advice and support without having to leave home.
- Contact The Oasis mental health crisis support for adults can be contacted by telephone on 0800 772 0527 or text 07879 376 286 between 6.30pm – 9.30pm seven days a week. After making the initial contact, a member of staff will offer you a time slot when you can receive support. This may be via video conference, telephone or, if in crisis, then one-to-one at their location.
If you are registered with a GP surgery in Hook, Hartley Wintney or Odiham you can:
If you need to talk to someone, any time of day or night you can telephone the Samaritans on 116 123 (free 24-hours a day 7 days a week).