Covid-19 Council services

Visiting the council offices

To support NHS Test and Trace (which is part of the Department for Health and Social Care) in England, Hart District Council is taking contact details of visitors, as well as recording times entering and leaving our premises for the purposes of contact tracing.

By maintaining records of visitors and sharing these with NHS Test and Trace where requested, we can help to identify people who may have been exposed to the Coronavirus.

As a visitor to Hart District Council you will be asked to either use the NHS COVID-19 app, which the Council supports, or provide the following information:
●    The names of all visitors, or if it is a group of people, the name of one member of the group.
●    A contact phone number for each visitor, or for the lead member of a group of people.
●    Date of visit and arrival and departure time.

Please read our Test and trace privacy policy on how we will use your information.

Our telephone contact centre is open on 01252 622122, or for housing benefit, call 01825 827163 and for Council Tax, 01825 827162. Alternatively, many of our services are available online via our website, including housing benefits and Council Tax information. Required documentation can be uploaded on the website, sent via email or posted.

Service updates

Leisure centres

Frogmore and Hart Leisure centres re-opened on 31 July 

Further information can be found on the EA website


Hart District Council re-introduced car parking charges on 1 August in all Council-owned car parks. 

Garden waste collections

New subscriptions to our garden waste service are now available but please note it will take at least 20 working days for collections to start and bins to be delivered where requested. To sign up for a new garden waste subscription, please call our contact centre on 01252 622122 or use the garden waste online form.

Most other Council services continue to operate normally.

List of useful contact Hart District Council contact details

Council meetings

The Council is currently holding meetings online which can be viewed via our Facebook Livestream page. Please note that recordings will be removed from the page the following day.

A list of forthcoming meetings can be viewed on our council meetings page.

External meetings

All external meetings have been cancelled until further notice.

COVID-19 advice leaflet for residents

All Hart households received a second COVID-19 leaflet in July from the Council with useful information and advice during the coronavirus pandemic.

The leaflet is also available to view on our website or you can view individual pages:

  Front page of July 2020 residents' leaflet      p2 of July 2020 residents' leaflet     p3 of July 2020 residents' leaflet     Back page of July 2020 residents' leaflet