IT Services
The service desk number is 0845 168 3040 or email support.hart@capita.co.uk
Business Application Software Supported by Third Party Support Provider
Any issues associated with the following applications should be directed to the local system administrator in the first instance as at present. The administrator may advise that the issue is with the underlying IT systems, in which case the issue should then be logged with the service desk for resolution. All other IT related issues should be logged with the service desk.
If in doubt, log a call and seek advice.
| Application /Software | Service | Contact & Extension |
| IBS | R&B | Kala Nadarajah 4100 |
| Anite @ Work | R&B | Kala Nadarajah 4100 |
| Paris | Finance | cedarhart@capita.co.uk |
| Cedar | Finance | cedarhart@capita.co.uk |
| IDOX Planning | Planning | Matt Saunders 4124 |
| Land Charges (Northgate MVM) | Planning | Matt Saunders 4124 |
| Planning Portal (CAPS) | Planning | Matt Saunders 4124 |
| Public Access | Planning | Matt Saunders 4124 |
| Lagan CRM | Contact Centre | support.hart@capita.co.uk |
| Chipside | Parking | Geoff Hislop 4427 |
| Midland Trent HR/Payroll | HR | HartHR@capita.co.uk |
| Eros (Halarose) | Elections | Penny Bradley 4158 |
| LLPG (CAPS) | Corporate | Dymphna Aspell 4227 |
| Covalent (Performance Management) | Corporate | Richard Menhinick 4146 |
| Web Publishing System (inc Intranet) | Corporate | Richard Menhinick 4146 |
Useful Websites
HDC is not responsible for the content of external websites
Contacts
Helpdesk Internal Ext 8000
Helpdesk External 0845 168 3040
support.hart@capita.co.uk
Helpdesk External 0845 168 3040
support.hart@capita.co.uk
