Finance Intranet Pages
As part of the arrangements for the finance support provided under the new Capita contract there are changes to contact details for a number of functions,   further changes will be announced in the near future.

March 24th New guidence notes on VAT in "Finance Procedures"
March 24th New Forms to add new users in "Finance Forms"
March 22nd New email account for insurance-related enquiries (see below)
March 21st New account request/amend form in "Finance Forms"

Insurance Admin

For insurance claims, or queries with insurance, please email hartinsurance@capita.co.uk

To view insurance certificates see \\hart-fileserver\departments\Share\Insurance Certificates

System Admin
As of Monday 14^th December for the following qu

eries please send an e-mail in the first instance to CedarHart@capita.co.uk

• Cedar system problems
• Cedar new user request
• Changes to user access on Cedar
• Paris problems
• Paris system new user access request

Please also be aware that from 21^st December 2009 system administration will be supported by Capita off site from Shepton Mallet.

Accounts Receivable (sundry debtors)
For queries on sundry debtors/accounts receivable please initially contact Craig Richmond at the following e-mail address CedarHart@capita.co.uk
This service is no longer being provided on-site at Fleet

Accounts Payable (creditors)
For queries on accounts payable please initially contact Craig Richmond at the following e-mail address CedarHart@capita.co.uk

From Monday 21^st December the accounts payable function will be operated from Shepton Mallet. From this date please send all completed vouchers/invoices to Dymphna Aspell (Corporate Services, 2^nd Floor) in the first instance. Do not send invoices to Finance.

Finance Telephone Contact Details (updated 6/9/2010)

Cedar system support – 01749 341256
Paris (cash receipting) system support – 01749 341256
Treasury Management – 01749 341258
Stop a cheque 01749 341254
Insurance – 01749 341254
VAT – 01749 341254
Income queries – 01749 341254
Assets – 01749 341258

Finance support to services  
Community and Partnership - 01252 774474
Corporate Management - 01252 774200
Democratic - 01252 774474
Finance - 01252 774474
Planning - 01252 774200
Regulatory Services - 01252 774200
Leisure - 01252 774474
Technical - 01252 774200
Housing - 01252 774200
Sl06 - 01252 774475
Capital Program - 01252 774475

Payment of Supplier Invoices (accounts payable (AP)) - 01749 341255
Authorisation of customers / Issuing of reminders (Accounts receivable (AR)) - 01749 341389

On all of the above we may still request the call to be logged formally through the cedarhart@capita.co.uk to ensure that the detail is complete or if the problem is complex so that we are able to deal with it in the correct manner.