Refuse/Recycling FAQ’s
- Why should I recycle?
- What should I put in which bin?
- Should I bag the recyclables before putting them in the recycling bin?
- What happens to the recyclable material that is collected?
- Why can’t I put glass or clothes in my recycling bin?
- Why can’t I recycle batteries?
- What happens to the recyclable waste after my bin is emptied?
- How clean do the recycled materials have to be?
- What are the benefits of recycling?
- Why can I recycle some plastics in my kerbside collection and not others? Aren't they all the same?
- I don’t need a blue bin because I don’t produce much waste for recycling?
- What can I do with shredded paper?
- What happens at Christmas when I produce more waste?
- What happens if I put waste in the wrong bin?
- What if I can’t fit all my waste and recyclables in my bins?
- Where should I store my bin?
- What if I have difficulty moving my bins?
- Can large families request extra bins?
- How can I prevent smells?
- What should I do with nappies?
- What if a family has two or more babies in nappies?
- Why doesn't Hart DC do something about packaging and junk mail?
- How will fridge’s, freezers and other bulky household items be collected?
- What happens if my bins are damaged or stolen?
- What happens if I forget to put my bin out for collection?
- What do I do if my bin is not collected?
- What if I’m on holiday and miss my collections because my neighbours won’t put my bins out for me?
- I don’t have a car – how can I get extra waste to a tidy tip or glass to a bottle bank?
- What time will my waste be collected?
- Rubbish isn’t my problem; it’s the Council’s job
- My bin was not put back in the same place as it was left out for collection. What will be done to prevent this from happening in the future?
- My bin was left out for collection, but has gone missing. Can I have a replacement bin?
- My bin has not been collected. Why?
- How will I keep my bin clean?
- A sticker has been placed on my bin, what does this mean?
- A sticker has been placed on my bin, but I didn't place any unsuitable materials in the bin...
- Asbestos, How can I get rid of it?
- Freezer / Fridge, I have one can you help me dispose of it?
- Hazardous waste, How do I dispose of it?
- Oil, How do I dispose of it?
- Tyres, I have old tyres; can you help me dispose of them?
- Wheelie bin, How can I get a new one?
- Wheelie bin, I want to buy a new Black or Blue bin; can I pay by Switch / Credit Card.
- Wheelie bin, it's still got rubbish in it; why wasn't it emptied?
- Wheelie bin, mine's destroyed in the collection vehicle; what happens now?
- Wheelie bin, mine's full and very heavy; is that a problem?
- Wheelie bin, What can't I put in my Black bin?
- Wheelie bin. Can I leave it outside my front door for collection?
- Wheelie bin. Does the Council offer a service to clean my wheelie bin?
- Wheelie bin. Does it matter if the lid will not shut?
- Wheelie bin. Mine got damaged by the refuse collectors; what now?
- How will my garden waste be collected?
- How can I dispose of my green waste?
- You promote home composting, but I haven’t got a garden!
- How much waste do you think that I will remove from my wheeled bin by home composting?
- Garden Waste Collection Service, How can I join?
- Garden Waste. Can I put it in my refuse bin?
- Other Garden Waste FAQ’s
Each year as a nation we produce 27 million tonnes of waste and nearly 80% of this material ends up dumped in the ground. Hampshire is running out of landfill site. We have three state of the art incinerators which are among the cleanest in Europe, but these cannot cope with the amount of waste that is collected in Hampshire. We will have to start exporting our waste to other authorities, which will incur additional costs. Burying it produces large amounts of carbon dioxide, methane and other gases. Many things, like plastics and glass, do not break down in the soil but remain there unchanged for many hundreds of years.
The Government have set challenging targets for the amount of material to be recycled and Hart wants to help people improve the amount recycled and meet these targets, which were:
Recycle 30% of household waste by 2006/7, we achieved this target with the introduction of kerbside glass. We now have to reach 40% by 2010 so we cannot stop recycling.
What should I put in which bin?
Blue Bin
This bin is for recyclable materials only. Materials that can be placed in the blue bin are:
Food and drink cans (aluminium and steel)Plastic bottles e.g. washing up bottles, water bottles, detergent bottlesPaper (not shredded), junk mail (please take out of plastic covers), catalogues, telephone books (including yellow pages)Card boxes (e.g. Cereal Boxes), cardboard packaging.
Place all these loose in your Blue bin. Please do not bag recyclables before placing them in the bin.
We will not be collecting textiles for recycling in the blue bins. Please use local recycling centres (bring sites) to recycle this material. For further information please contact us on 01252 622122.
Black bin
Please do not put materials for recycling in this bin. This bin is for non-recyclable (residual) household waste.
Please do not place paint, oil, clinical waste, commercial waste, poisonous or noxious waste, scrap metal, garden waste, soil and building materials into this bin.
PLEASE NOTE: Waste produced as a result of construction, demolition or any garden waste will not be collected.
Glass Baskets
This basket is for glass jars and glass bottles only. Do not put in Crockery, Ceramics, Pyrex, Lead Crystal, Light Bulbs, Flat Glass and Broken Glass
Should I bag the recyclables before putting them in my blue bin?
Please do not bag your recyclables. Put your paper, card, plastics and cans loose in your wheeled bin. These are taken to the Materials Recycling Facility (MRF) where they are sorted by hand and mechanically, unwrapping them takes time.
Also, because they are pre-sorted by hand please do not put items such as glass in your recycling bin as this could cause a hazard to the people sorting your waste.
Glass can be placed in the green recycling box or taken to our many "bring sites" around the district. Call us on 01252 622122 for your nearest one.
What happens to the recyclable material that is collected?
Recyclable material is taken to the Materials Recycling Facility (MRF) at Alton where it is separated for reprocessing.
You can visit the MRF on one of its open days or on specially organised guided tours. Veolia regularly hosts educational visits and some school children in the area may have already visited this fascinating site.
For information about visiting the Alton MRF contact Hampshire Waste Services on 01962 764000.
What happens at Christmas when I produce more waste?
Hart recognises that at Christmas residents will have more waste to dispose of than normal. There will be special arrangements for collecting your bins so check out the information on your calendar. However please keep your waste confined to your wheelie bins. Please do not put out additional waste in black bags for collection, as these cannot be collected.
Why can’t I put glass or clothes in my recycling bin?
Currently, the Materials Recycling Facility at Alton can not accept glass for safety reasons as recyclables are hand sorted and glass can break and contaminate the rest of the recyclable materials. Hart currently collects glass at kerbside form a majority of its residents, we hope to extend this to all households by the end of 2007.
Clothes tend to get tangled around other recyclables and cause problems with sorting. Also many charities collect clothes to sell to raise money.
Textiles can be taken to our Bring Sites – for your nearest one call us on 01252 622122.
What happens if I put waste in the wrong bin?
Contaminated blue bins will not be collected.
Our crews are instructed to ensure recycling bins have not been contaminated with waste and not to collect those that have been. This is because it will contaminate recyclables when they are sorted and could be dangerous to those who sort the recyclables by hand. In addition one contaminated blue bin could cause the whole collection by a vehicle for that day to be rejected.
We will not empty blue bins that contain the wrong materials. The blue bin is for paper, card, cans and plastic bottles only. The black bin is for all residual household waste and should not contain recyclables.
Waste left in black plastic bags cannot be collected and should be placed in the black lidded bin once it has been emptied to be collected in the next collection.
What if I can’t fit all my waste and recyclables in my bins?
As over half of all household waste can be recycled or composted, your wheeled bin should have ample space to hold two-week’s worth of ‘non-recyclable rubbish’.
- Cans, newspapers, magazines and card packaging will not be going into your black wheeled bin, as these should be collected in the blue bins.
- Kitchen scraps and garden waste can be composted using a home compost bin.
- Garden waste can also be collected by signing up to the garden waste collection service, for more information please call 01252 622122.
- Recycling centres will also be able to take materials such as your cardboard, textiles, and shoes.
- The Household Waste Recycling Centres accept materials for recycling in addition to normal household waste. Items include electrical appliances, green garden waste, carpets and oil. The sites are open from 8:00am to 4:00pm GMT and 8:00am to 7:00pm BST 7 days a week apart from Christmas Day, Boxing Day and New Year’s Day.
Hart DC anticipates that households who separate their waste from their recycles will have ample room to store all their waste until collection day. If you ensure that all recyclable materials are put in the blue bin nearly everyone should only need two standard sized bins (one for recyclable material, one for residual material). If you regularly produce excess residual or recyclable waste please call us on 01252 622122 and we may be able to suggest a solution or offer advice on waste minimisation.
You can store your bins anywhere on your property. Please do not store them on the footway or road.
Please store your bins with their lids closed, and if possible out of direct sunlight to prevent possible smells and recyclable materials from getting wet.
Please place your bin at your usual collection point, with the lid closed and the handle facing towards the road by 6:30am on collection day.
What if I have difficulty moving my bins?
Hart understands that if you are infirm, elderly or disabled you may have difficulty moving your bin to the front of your property on collection day. To help you we offer an assisted collection service if no one in your household can wheel the bin to the edge of your property. On collection day our crews will collect the bin and then return it for you when it has been emptied.
Please contact us on 01252 622122 for more details of this service.
Can larger families request extra bins?
In exceptional circumstances we may be able to offer larger households an additional or larger black and blue bin for waste and recycling. Any additional waste can be taken to your nearest household waste-recycling centre.
How will my garden waste be collected?
You can easily compost your own garden waste. If you cannot compost garden waste then you can sign-up for a fortnightly garden waste collection, call 01252 622122 for more details or go to our web page . Please place your garden waste sacks in the same place that you normally leave your bins.
If you contaminate any of your bins with garden waste it cannot be collected.
By following these simple guidelines you can ensure that any smells arising from your bin can be avoided.
Double wrap food waste before putting into your bin.Uncooked vegetable and fruit waste can be composted.Storing your bin out of direct sunlight can also help prevent smells.Keep the lid of your bin firmly closed to prevent animals and flies getting in.
Having your bin washed regularly also helps. Place 2-3 centimetres hot water into the bottom of your bin and bicarbonate of soda and agitate. Please remember to dispose of the dirty water sensibly.
If you do not wish to do this yourself there are many reputable bin-cleaning companies who will do this for you.
What should I do with nappies?
Disposable nappies can be double-wrapped to hold in smells. Have you considered using washable nappies? Washable nappies today are shaped, fasten easily and come in all different sizes and colours. For more information please contact:-
Envocare provides practical support, including contact details with suppliers.
Enter your postcode in the real nappy campaign web page to get information about nappy suppliers and laundry services in your area.
What if a family has two babies in nappies?
We encourage families to consider using washable nappies. Once recyclable waste has been separated out, there should be enough capacity for the bins to contain the additional waste. For advice call us on 01252 622122.
Why doesn't Hart DC do something about packaging and junk mail?
Hart DC does not have the ability to regulate the packaging industry. Central Government and the Environmental Agency are tackling this problem through national and international legislation.
We also have no power to regulate junk mail. However you can register with the mailing preference service to reduce the amount of junk mail you receive:
The Mailing Preference Service, Freepost 22, London W1E 7EZ or call 0207 2913310
You can put any junk mail you receive in your blue bin as long as you remove any plastic wrapping first. You are advised to shred any confidential material (such as bank or credit card statements) before disposing of them for your own security.
Why can’t I recycle batteries?
There is only one battery recovery and recycling plant in the country. This makes it very expensive to recycle such items due to transport costs. Hart DC and Hampshire Waste Management Services regularly reviews what can be economically recycled and will continue to seek new opportunities to do so where feasible.
Dry cell battery banks (generally distinctive green cardboard boxes) are appearing in many retail outlets. Look in your local chemist, supermarket, or photographic shop. These boxes accept all small household batteries. Store all used batteries for recycling in a glass bottle, out of the sun or heat, to prevent leakage
A list of companies who you can send your used batteries to is available here.
How will fridge’s, freezers and other bulky household items be collected?
We offer a bulky household waste collection service to collect fridge’s, freezers and other bulky household items – call us on 01252 622122. There is a small charge for this service. You can also take such items to your nearest household waste-recycling centre.
What happens if my bins are damaged or stolen?
If your bins are damaged by the refuse crews or lost in the back of a refuse freighter, we will provide a replacement free of charge.
Damaged bins or bins accidently dropped into the back of refuse freighters are reported by the crews.
If however you have misused or damaged your bins, we will charge for each replacement bin.
For more information call us on 0125 622122 .
What happens if I forget to put my bin out for collection?
Unfortunately your bin will not be emptied until the next time it is due for collection. Alternatively you can dispose of your waste at one of the Household Waste Recycling Centres.
What do I do if my bin is not collected?
Please note the crews complete a daily list of those properties that have not put out their bin for collection and these will not be collected. However if your bin is missed, we will try to ensure it’s collected as soon as possible or failing this we will take excess rubbish on your next collection day as long as we are aware of the situation. Please call us on 01252 622122.
What if I’m on holiday and miss my collections because my neighbours won’t put my bins out for me?
Unfortunately we cannot arrange for a special collection when you return. Please ensure the lid of your bin is firmly down when you go and it is placed in the shade to minimise odours.
I don’t have a car – how can I get extra waste to a tidy tip or glass to a bottle bank?
You could speak to your friends and neighbours and they might help you. You can arrange a bulky household waste collection to remove large or heavy household waste for a fee. Contact us on 01252 622122 for more details and to arrange collection of bulky items.
What happens to the recyclable waste after my blue bin is emptied?
They will be taken to a sorting facility where the different materials are sorted and stored before being made into recycled products. Think about buying products made from recycled materials, this will cut down on the amount of raw materials used in the future.
How clean do the recycled materials have to be?
It is advised that cans, glass bottles and jars are rinsed using the water that you have washed your dishes in, but take care with sharp edges. There is no need for these containers to be thoroughly clean using fresh running water, as long as any large amounts of food residues are taken out. Labels can be removed but it doesn’t matter if they aren’t, as this is part of the processing stage.
I don’t need a blue bin, because I don’t produce much waste for recycling?
It doesn’t matter if you don’t produce a lot of paper, plastic, cans or card. You can put your bins out only when they are at least half full if you wish; you do not have to put the bins out every collection day.
What can I do with Shredded Paper?
Shredded Paper cannot be placed in the blue recycling bin, but can be placed in your compost bin if you compost, used for animal bedding or placed in the paper banks located throughout the district.
What time will my waste be collected?
Please ensure that all bins are out by 6:30am on your collection day. We cannot guarantee collections if bins or bags are put out after this time.
How can I dispose of my green waste?
The most sustainable method of disposing of green garden waste is to home compost it. If you cannot compost garden waste then you can sign-up for a fortnightly garden waste collection, call 01252 622122 for more details or go to our web page . Please place your garden waste sacks in the same place that you normally leave your bins.
If you contaminate any of your bins with garden waste it cannot be collected.
You promote home composting, but I haven’t got a garden!
Even the smallest gardens would benefit from a home compost bin. It is not only garden waste that can be composted, but also some types of kitchen waste such as eggshells, vegetable peelings and tea bags.
How much waste do you think that I will remove from my wheeled bin by home composting?
Approximately 40% of the weight of an average wheeled bin is made up of kitchen waste.
Rubbish isn’t my problem; it’s the Council’s job
It is true that it is the Council’s job to collect household waste but it is also required to increase the amount of waste that is recycled and minimise the amount of waste that is dumped.
What are the benefits of recycling?
By sorting out your rubbish for recycling, you can help save energy; stop valuable resources from being dumped in the ground; do your bit and safeguard the environment for future generations and help the UK to meet its recycling targets in the future.
My bin was not put back in the same place as it was left out for collection. What will be done to prevent this from happening in the future?
If this has happened to you then we apologise. If you call us on 01252 622122 then we will ensure that this does not happen again. We suggest that you mark your bin (if you haven't already) with your property number as a means of tracking it.
My bin was left out for collection, but has gone missing. Can I have a replacement bin?
Sometimes after collections bins may get moved or misplaced further down the street. If you cannot find your bin on your street then please call us on 01252 622122 if your bin has been damaged by the refuse crew or fallen in the back of the refuse freighter we will organise for a replacement bin to be sent out to you. However, if the refuse crew were not responsible for the loss of the bin you will have to purchase a replacement.
Damaged bins or bins accidently dropped into the back of refuse freighters are reported by the crews.
If your bin turns up in the meantime please let us know!
My bin has not been collected. Why?
We apologise if your bin has not been collected please call us on 01252 622122 and we will find out why it was missed and if appropriate arrange to get your bin emptied.
You can either use a wheelie bin cleaning company or clean the bins yourselves using detergent, water and a broom after emptying and then invert the bin to dry.
Options for containing waste in an effort to keep the bin clean include wrapping kitchen waste in newspaper before disposing of them in to the bin. These smaller materials might also be stored in old plastic containers for convenience and ease in the kitchen prior to transferring them to newspaper etc.
People often think that their bin will smell a lot worse than they actually do.
Why can I recycle some plastics in my kerbside collection and not others? Aren't they all the same?
The name plastic is given to a number of different man-made materials. Plastics such as shampoo bottles and fizzy drink bottles are very different to plastic such as carrier bags. At the moment we are only able to recycle rigid plastics such as that found in plastic bottles but not soft or brittle plastics such as carrier bags, yoghurt pots or margarine tubs. We do hope to include these items in your kerbside collections in the future.
We ask that you please squash the bottles and then replace the bottle tops.
A sticker has been placed on my bin, what does this mean?
The sticker system is a way of dealing with contamination in the blue and black bins and bins that are heavy or overfull.
The contamination sticker aims to communicate to customers who have placed unsuitable items in their bins. If you find a contamination sticker on your bin it means that large amounts of non-recyclable or inappropriate materials were found in your bin and so, will not have been emptied.
Small amounts of non-recyclable materials in the bins will not be dealt with a sticker. The bins will be emptied and a letter will be sent out explaining how to use the bins. If this contamination is repeated then the bin will not be emptied and a sticker will be placed on your bin. If your bin is too heavy or overfull to empty safely it will not be collected and the bin will have a sticker placed on it stating the reason why it was not collected. You will need to reduce the amount of rubbish in it before it is collected.
If you are worried about bin contamination or overfull/heavy bin issues then please call our Contact us on 01252 622122.
A sticker has been placed on my bin, but I didn't place any unsuitable materials in the bin...
Occasionally those passing someone else's bin place materials in bins either inadvertently or intentionally. Unfortunately, since it is impossible for operatives to know whether this is the case or not, it is the responsibility of the customer to remove any non-recyclable or inappropriate material and to ensure the contents abides by the list of suitable materials.
If you experience ongoing difficulties or you are worried about bin contamination issues then please call us on 01252 622122.
Asbestos, How can I get rid of it?
The nearest public amenity site, which will take asbestos from Hart DC residents, is: Wade Road, Basingstoke, telephone number 01256 461750
We would advise that you telephone before visiting to make sure there is space in their bin. Please DO NOT put asbestos in your refuse bin.
The other alternative, if you cannot transport it yourself, is to check Yellow Pages under Asbestos Removal
Freezer / Fridge, I have one can you help me dispose of it?
Yes, Hart District Council is able to remove fridges or freezers for you if you are a domestic householder. There is a charge for this service. Please call 01252 622122 for more information. Alternatively you can take fridges and freezers to your local household amenities site free of charge.
Garden Waste Collection Service, How can I join?
You can sign-up for a fortnightly garden waste collection, call 01252 622122 for more details or go to our web page . Please place your garden waste bags in the same place that you normally leave your bins.
If you contaminate any of your bins with garden waste it cannot be collected.
Garden Waste. Can I put it in my refuse bin?
From March 2004 the Council banned green waste from the wheeled bins.
The Council operates a garden waste collection service, for which there is a subsidised annual charge. Call 01252 622122 for more details or go to our web page . Please place your garden waste bags in the same place that you normally leave your bins.
If you contaminate any of your bins with garden waste it cannot be collected.
Hazardous waste, How do I dispose of it?
The following types of products can be accepted at all the Household waste recycling centres. The only sites that can take Hazardous waste at the moment is Basingstoke Household Waste Recycling Centre telephone 01256 461750. Waste will be stored in dedicated lockable containers and then taken for specialist and safe disposal.
- Household Products, this includes white spirit, paint brush cleaner, hazardous paint products (those marked with black and orange hazard symbols), descalers, stain removers, drain cleaners, glues, photographic chemicals, oven cleaners and swimming pool cleaners.
- Garden Products, this includes pesticides, insecticides, fungicides and weed killers.
- Car Maintenance Products, this includes antifreeze, brake fluid, lubricants and degreasers.
When you arrive at the centre, speak to the site manager who will explain how your hazardous household waste can be safely placed into the dedicated storage containers.
For other hazardous household wastes, not mentioned above, these will not be taken at the Household Waste Recycling Centres and should be disposed of as follows:
- Liquid fuels including petrol, diesel and paraffin - take to a local garage or motor repair centre.
- Commercial hazardous waste, contact the Environment Agency, telephone 01962 713267.
- Ammunition, explosives and marine flares - contact your local police station
- Medicines - Take back to your local dispensing chemist.
For further information, help or advice on hazardous household waste, you can telephone the Waste Management Office at Hampshire County Council on 01962 847021 (e-mail: integra@hants.gov.uk)
Your local amenity site should have an oil receptor to take small quantities of waste oil. It would be advisable to telephone them first before taking the trip just to confirm it will be accepted.
If you have larger quantities of waste oil to dispose of, you may telephone one of the following companies:
- A&B Oils, Southampton - 02380 339292 (vegetable oils)
- Orcal - 08708 702088 (mineral oils/engine oils)
They are likely to charge a small fee for removing the waste oil.
Tyres, I have old tyres; can you help me dispose of them?
Unfortunately Hart District Council do not offer a service for this. The public amenity sites will not accept tyres either.
The best option is to contact a private company. We can suggest the following:
Abbey Tyres, Bishops Waltham - 01489 896200Collect Tyres, Guildford - 01483 391366Commercial Action Smart - 01656 648899 (This company will also take other car parts.)
All these companies are likely to charge a small fee
Wheelie bin, How can I get a new one?
Black and Blue wheelie bins can be purchased from Hart DC, they are not provided free. For information on bins and prices please call 01252 622122.
Wheelie bin, I want to buy a new bin; can I pay by Switch / Credit Card.
We can accept debit/credit card payments as well as cash or cheque. Cash can be taken to the Civic Office in Fleet, cheques can be sent to The Civic Office, Harlington Way, Fleet, GU51 4AE. We can take credit/debit card payments over the phone. Please note Hart District Council reserves the right to levy a charge on payments made by credit cards.
Wheelie bin, it's still got rubbish in it; why wasn't it emptied?
The refuse contractor has a responsibility to lift a bin up onto the lifting mechanism at the back of the vehicle. The bin is then emptied automatically.
Any rubbish that is stuck at the bottom of the bin will not be manually removed. You will need to dispose of this yourself. Alternatively you may use a broom handle to loosen any trapped rubbish.
Wheelie bin, mine's destroyed in the collection vehicle; what happens now?
Confirmation will need to be obtained of this from the refuse collectors, so please telephone on 01252 622122. If this is the case then a replacement will be delivered to you as soon as possible.
If the refuse collectors do not have any record that your bin went into the back of the collection vehicle, it is possible that it may have been stolen. Under these circumstances you will need to replace the bin yourself.
Wheelie bin, mine's full and very heavy; is that a problem?
If the refuse collectors are unable to lift the bin onto the refuse vehicle then it will not be emptied.
If you find that your refuse bin is quite full on a regular basis you should call us on 01252 622122, and we can give you advice on recycling more of your waste (based on waste analysis, over 40% of all waste collected could be recycled).
Wheelie bin, What can't I put in my Black bin?
The following things should NOT be put in your refuse bin: dirt / stones / rubblepaint / chemicalshot ashesClinical waste (no sharps or infectious waste)Commercial / industrial wasteWaste oilScrap metalPoisonous or noxious wasteGarden WasteRecyclable materials that are acceptable in the Blue recycling bin
Wheelie bin. Can I leave it outside my front door for collection?
Your refuse bin must be left at the edge of your property, adjacent to the highway. If it is left near your front door it will not be collected.
There are certain special circumstances whereby a "back door collection" can be organised by prior arrangement, e.g. if you are disabled, elderly or infirm. In this case your refuse bin may be picked up directly from your front or back door. For more information contact us on 01252 622122.
Wheelie bin. Do the Council offer a service to clean my wheelie bin?
No, Hart District Council do not offer this service. You can either clean the bin yourself using a long handled brush and some soapy water or find a private company by looking in your local telephone directory.
Wheelie bin. Does it matter if the lid will not shut?
The lid on your refuse bin must be closed otherwise it will not be emptied, for Health & Safety reasons. If the lid is open, the refuse contractors will take out the top bag, empty the bin, and then return the bag back into the bin.
With the lid firmly closed on your bin, it will prevent spillage and reduce the risk of injury to the refuse contractors when they lift and empty the bin in to back of the vehicle.
Wheelie bin. Mine got damaged by the refuse collectors; what now?
If either the lid or wheels are damaged by the refuse crew, a replacement wheeled bin will be provided for you. This replacement will be delivered as soon as possible. Damaged bins or bins accidently dropped into the back of refuse freighters are reported by the crews.
Hazardous Waste Information
Project Integra
E-mail - integra@hants.gov.uk
Environment Agency
phone - 01962 713267
Basingstoke HWRC
phone - 01256 461750
Hampshire County Counci
phone - 01962 847021
Disposal of Oil
A&B Oils
phone - 02380 339292
Orcal
phone - 08708 702088
Disposal of Tyres
Abbey Tyres
phone - 01489 896200
Collect Tyres
phone - 01483 391366
Action Smart
phone - 01656 648899
Springwell Lane Depot,
Hartley Wintney,
Hampshire,
RG27 8BW
waste-management@hart.gov.uk
Tel: 01252 622122
Fax: 01252 844925
