The Council will investigate reports of cars abandoned on the highways and if necessary arrange for the removal of the vehicle after a statutory period of time.

Parking Service -Tel: 01252 774427

The Council provides a number of facilities and services to improve access for people who have disabilities:

Adapted public conveniences: Design Section - Tel: 01252 622122 Extension 4530

Advice on Building Regulations: Building Control Section - Direct Dial: 01252 774422 or 774423

Design guidance for developers: Development Control Section - Direct Dial: 01252 774419

Disabled facilities grants for access to your own home: Housing Section - Direct Dial: 01252 774420

Elections - All polling Stations are required to be accessible by disabled persons.

See also:

   Public Conveniences - RADAR keys

The Council encourages the provision of houses designed for easy access by people with disabilities.

Development Control Section - Tel: 01252 622122 Extension 4626

See also:

Disabled People - House Adaptations

See: Council Tax Benefits

Housing Benefits

The Council can inspect defective drains, private sewers and septic tanks serving properties in the District and advise on remedial action. Environmental Health Section - Direct Dial: 01252 774421

A copy of the Thames Water maps or the public sewerage system is available for public inspection at the Civic Offices.

See also:

Sewers - Maintenance

Flooding

The Council licences privately owned caravan sites and will give advice and investigate complaints.

Environmental Health Section - Direct Dial: 01252 774421

The Council is responsible for the provision of off-street parking and currently operates car parks at Church Road, Victoria Road and Gurkha Square, Fleet; Blackwater; Reading Road, Hook; Palace Gate and The Bury, Odiham and at Hartley Wintney. On Saturdays, Sundays and Bank Holidays only, the car parks at the Civic Offices, Admiral House and Flagship House are also available to the public.

On Saturdays, Sundays and Bank Holidays the car parks at the Civic Offices, Admiral House, Flagship House in Fleet are available to the public.

Car Parks Manager - Direct Dial: 01252 774427

80% rate relief is granted as of right to any organisation that has charitable status, provided that the property is occupied for the purposes of the Charity. The Council also has the discretion to grant up to 100% discretionary relief to certain other non-profit making organisations.

Revenues Section - Tel: 01252 774444

A pitch in Gurkha Square car park, Fleet Road, is available on Saturday Market day free of charge to charities.

To book contact Polly's Mobile Caterers 07930 335892 who manage the market on the Council's behalf.

The Council sometimes has to make a compulsory purchase order for the acquisition of land or buildings.

Legal Section - Extension 4540

The Council is empowered to protect buildings and areas that are of architectural or historical interest. This is done by the creation of Conservation Areas and Listing Buildings. Advice on all aspects of conservation can be given:

• Demolition of buildings in conservation areas (see: Planning Applications)
• Grant aid is available for the repair of historical buildings that are at risk (see: Historic Buildings Repair Grants)
• Policies & proposals for Conservation Areas
• Development Control - 01252 774419
• Trees in conservation areas (see: Trees)

The Council will respond to requests to remove and dispose of dead animals on the highway.

Waste & Recycling Section - Tel: 01252 622122 Extension 4800

See:

Blocked Drains and Sewers

Public Sewer Records

Sewers - Maintenance

See:

Refuse Collection

Refuse - Special Collection Service

A list of schools can be found in our links page

Hampshire County Council is responsible for education.

Contact the Area Education Office - Telephone 01252 812333

See also: School Travel Plans

The Council is responsible for ensuring that plans are made to deal with emergencies that may happen in the District.

Senior Engineer - Extension 4426

See:

• Air Pollution
• Conservation
• Development Plan
• Nature Conservation
• Noise Control
• Recycling

The Environment Agency is responsible for flood defence and maintenance on the Rivers Blackwater, Whitewater and Hart.

Telephone - 01764 535000

The Council undertakes a programme of environmental improvements within the District and will consider suggestions for improvement from the community.

Landscape Section - Direct Dial: 01252 622122 Extension 4618

The Council under Building Regulations, makes sure that there are adequate means of escape in case of fire in various buildings.

Building Control Section - Extension 4423 or Direct Dial 774422

The Council will remove fly tipped materials from the highway or Council owned land.

Waste Management Section - Direct Dial: 01252 622122

Good quality furniture can be donated for re-distribution to those in need. Free collection by volunteers.

Project Co-ordinator - Telephone 01252 616998

See also: Refuse - Special Collection Service

The District Council provides advice to, and about, gypsies and travellers.

Policy & Community Services - Tel: 01252 622122 Extension 4805

Hampshire County Council is responsible for the repair and maintenance of all adopted roads, footpaths and street lighting within the District. To view future road works see Hampshire County Councils website

Or contact: Hampshire Highways North Tel: 01256 764444, email: hampshirehighways.north@hants.gov.uk

The Council Chamber and Committee Rooms can be hired for some events.

Office Services Section - Tel: 01252 622122 Extension 4550

See also:

Community Centres

All private sector hostels and certain other types of hostel, such as those run by voluntary organisations, have to be registered with the Council. This helps the Council to ensure that decent standards of accommodation are being provided.

Housing Section - Direct Dial: 01252 774420

The Council can help tenants who live in bedsits, flats or shared accommodation by requiring landlords to undertake necessary repairs and improve amenities. This includes repairs and improvements to bathrooms and kitchens, provision of space heating and means of escape from fire and reduction of over- crowding.

Housing Section - Direct Dial Tel: 01252 774420

The Council is involved in the control of infectious diseases and food poisoning. It can offer advice to an organisation, particularly those in the food industry, on action to be taken to prevent the spread of notifiable diseases.

Environmental Health Section - Direct Dial: 01252 774421

The Council maintains certain strategic watercourses and constructs new works as necessary for the prevention of flooding. Advice can also be given on land drainage matters.

Drainage Section - Direct Dial: 01252 774426

See also: Environment Agency

Hampshire County Council provides a useful "hotline" service which provides advice to members of the public and businesses on consumer law issues and general enquiries relating to Trading Standards, Registration, Scientific Services and Coroners.

Telephone: 0845 6030081 (available Monday to Friday, 9am to 5pm.  An answering machine is available outside of these hours - people leaving a message will be contacted the next working day.)

Fax: 01962 843915

Email: rsadvice@hants.gov.uk

Local Agenda 21 is a global action plan to promote forms of economic and social development to protect the environment. Hart District is working with all sections of the community to develop a local action plan.

Policy Section - Tel: 01252 622122 Extension 4664

Financial assistance is available to help certain elderly people with small items of repair and improvement to enable them to stay in their own homes.

Environmental Health Section - Direct Dial: 01252 774421

The Council sets policies on nature conservation in the Local Plan and advises on nature conservation issues in planning. The Council owns and manages several sites of nature conservation interest and may carry out environmental improvement works which benefit wildlife habitats.

Policy & Community Services - Tel: 01252 622122 Extension 4578

Parking Permits (Residents) There are currently residents parking schemes in operation for several roads in Fleet and Hartley Wintney. Hart issues residents permits on behalf of Hampshire County Council for a period of 12 months. A variety of visitors’ permits are also available for shorter periods. Details of the charges are available from Hart Council.

Direct Dial Tel: 01252 774427

The Council maintain around 505 hectares of park land, commons and open space within the District. All are free for the public to enjoy.

Leisure & Environmental Promotion - Tel: 01252 622122

Hampshire County Council is responsible for the repair and maintenance of all public footpaths within the district.

Email: hampshirehighways.north@hants.gov.uk - Tel: 01256 764444 See: Highways

Play equipment in parks and open spaces is maintained by the Leisure & Environmental Promotion Service.

Leisure & Environmental Promotion - Tel: 01252 774478

Hampshire County Council publish Ward & Parish level statistics and forcasts regarding population.

Results from the last Census taken in May 2001 are being distributed by the Office of National Statistics - latest releases for Hart.

Hart Council hold statistics from the 1991 Census for the District.

Policy & Community Services - Tel: 01252 622122 Extension 4581

There are seven public conveniences in the District. Five of these conveniences have facilities for people with disabilities.

Tel: 01252 622122

Hampshire County Council is responsible for public footpaths within the District.

Rights of Way Officer - Tel: 01256 844214

Public sewer records are held in the Drainage Section and are available for inspection.

Drainage Section - Direct Dial: 01252 774426

The Council can help private sector tenants by requiring landlords to undertake necessary repairs and improvements to their homes. This includes property repairs and provision of bathrooms with hot and cold water supplies and internal toilets. The Environmental Health Section also deals with houses that are unfit for human habitation or are overcrowded.

Housing Section - Direct Dial: 01252 774420

Thames Water Utilities Ltd is responsible for the management and maintenance of the public sewerage system.

Thames Water Customer Services - Tel: 08459 200 800

The Council provides road sweeping and de-littering services throughout the District.

Road sweeping and de-littering services are also available at reasonable rates for work within the district.

Tel: 01252 622122

The Council is responsible for the erection, repair, maintenance and replacement of street name plates. On new developments it is the responsibility of the developer to arrange for the erection of street name plates.The Council also has responsibility for the erection, maintenance and replacement of some minor directional signs' subject to the approval of Hampshire County Council.

Highways Section - Tel: 01252 622122 Extension 4579

All other directional and statutory signs associated with Highways are the responsibility of Hampshire County Council.

E-mail: hampshirehighways.north@hants.gov.uk -  Tel: 01256 764444

The Council can help private sector tenants in some disputes with landlords and can prosecute landlords for harassment.

Housing Section - Direct Dial: 01252 774420

The Council operates a Town Centre Security system using CCTV. Cameras at located in Fleet, Hook, Hartley Wintney, Yateley and Blackwater.

Customer & Community Services - Telephone 01252 774494

Also see: Community Safety

The Council can require empty properties to be kept secure and free from accumulations of refuse.

Environmental Health Section - Direct Dial 774421

South East Water is responsible for Domestic water supply.

Tel. 0845 301 0845

The Council is responsible for ensuring that all water supplies, both public and private, are wholesome and fit to drink. The Council will at times take samples from water supplies to determine water quality. Private water supplies should be sampled at set frequencies. For further advice call:

Environmental Health Section - Direct Dial: 01252 774421

Also see the following websites: South East Water, Thames Water

The Hampshire County Youth Service deals with various issues. For information about youth services in your area:

Tel: 01252 311786

The Point provides information, a place to meet, help finding a job and accommodation advice for young people aged 16-25 years. The Point Youth Building, Victoria Road Car Park, Fleet is open 1pm-3.30pm on Monday, Wednesday & Friday. Click here to visit their website.

Tel: 01252 812308 (24hr answer phone)

Also see Snap discos