A-Z of Services
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
A
Abandoned Vehicles
The Council will investigate reports of cars abandoned on the highways and if necessary arrange for the removal of the vehicle after a statutory period of time.
Public Spaces -Tel: 01252 625990
Access for People with Disabilities
The Council provides a number of facilities and services to improve access for people who have disabilities:
Adapted public conveniences: Design Section - Tel: 01252 622122 Extension 4530
Advice on Building Regulations: Building Control Section - Direct Dial: 01252 774422 or 774423
Design guidance for developers: Development Control Section - Direct Dial: 01252 774419
Disabled facilities grants for access to your own home: Environmental Health Section - Direct Dial: 01252 774421
Elections - All polling Stations are required to be accessible by disabled persons.
See also:
Public Conveniences - RADAR keys
Access to Leisure Facilities
Hart and Frogmore Leisure Centres and the Council's Community Centres are fully equipped for disabled access.
Accessible Housing
The Council encourages the provision of houses designed for easy access by people with disabilities.
Development Control Section - Tel: 01252 622122 Extension 4626
See also:
Disabled People - House Adaptations
Accommodation Providers in Hart
Assembly Halls
See:
Community Centres
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
B
Bats
See: The Bat Conservation Trust, English Nature
Benefits
See:
Best Value
Births
See: Registrar of Births, Death and Marriages
The Council can inspect defective drains, private sewers and septic tanks serving properties in the District and advise on remedial action.
Environmental Health Section - Direct Dial: 01252 774421
A copy of the Thames Water maps or the public sewerage system is available for public inspection at the Civic Offices.
See also:
Blue Badge Scheme (Disabled Parking)
Burglar Alarms
See: Town Centre Security
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
C
Calthorpe Park and Sports Ground
Caravan Sites
The Council licences privately owned caravan sites and will give advice and investigate complaints.
Environmental Health Section - Direct Dial: 01252 774421
The Council is responsible for the provision of off-street parking and currently operates car parks at Church Road, Victoria Road and Gurkha Square, Fleet; Blackwater; Reading Road, Hook; Palace Gate and The Bury, Odiham and at Hartley Wintney. On Saturdays, Sundays and Bank Holidays only, the car parks at the Civic Offices, Admiral House and Flagship House are also available to the public.
On Saturdays, Sundays and Bank Holidays the car parks at the Civic Offices, Admiral House, Flagship House in Fleet are available to the public.
Car Parks Manager - Direct Dial: 01252 774427
Carnivals
Fleet & District Carnival Association
Census
The National Census is taken every ten years by the Office for National Statistics.
Charity Relief
80% rate relief is granted as of right to any organisation that has charitable status, provided that the property is occupied for the purposes of the Charity. The Council also has the discretion to grant up to 100% discretionary relief to certain other non-profit making organisations.
Revenues Section - Tel: 01252 774444
A pitch in Gurkha Square car park, Fleet Road, is available on Saturday Market day free of charge to charities.
To book contact Partnership 2000 on 01444 871356 who manage the market on the Council's behalf.
Childrens Play Areas
For locations call Public Spaces - Tel: 01252 774470
CAB Fleet, CAB Yateley, List of Other CAB Offices
Closed Circuit Television (CCTV)
Also see: Town Centre Security
Community Centres
Compulsory Purchase Order
The Council sometimes has to make a compulsory purchase order for the acquisition of land or buildings.
Legal Section - Extension 4540
The Council is empowered to protect buildings and areas that are of architectural or historical interest. This is done by the creation of Conservation Areas and Listing Buildings. Advice on all aspects of conservation can be given:
- Demolition of buildings in conservation areas (see: Planning Applications)
- Grant aid is available for the repair of historical buildings that are at risk (see: Historic Buildings Repair Grants)
- Policies & proposals for Conservation Areas
Development Control - 01252 774419
- Trees in conservation areas (see: Trees)
- Countryside Service
Contravention of Planning Control
Community and Customer Services
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
D
Dead Animals
The Council will respond to requests to remove and dispose of dead animals on the highway.
Public Spaces Section - Tel: 01252 622122 Extension 4800
Deaths
See: Registrar of Births, Death and Marriages
Decorating - for Elderly and Disabled People
See: Housing Association
Direction signs
See: Street Signs
Home improvement grants are available in approved cases to help disabled people who need special adaptations to their home. Environmental Health Section - Direct Dial: 01252 774421
Disabled Parking (Blue Badge Scheme)
Drainage
See:
Dumping
See: Fly Tipping
Dustbins
See:
Refuse - Special Collection Service
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
E
A list of schools can be found in our links page
Hampshire County Council is responsible for education.
Contact the Area Education Office - Telephone 01252 812333
See also:
Elvetham Heath Local Nature Reserve
Emergency Alarm Systems
See: Careline
Emergency Housing Repairs
See: Housing Associations
Emergency Planning
The Council is responsible for ensuring that plans are made to deal with emergencies that may happen in the District.
Senior Engineer - Extension 4426
Entertainment Licences
See: Licenses and Permits
Environment
See:
The Environment Agency is responsible for flood defence and maintenance on the Rivers Blackwater, Whitewater and Hart.
Telephone - 01764 535000
Environmental improvements
The Council undertakes a programme of environmental improvements within the District and will consider suggestions for improvement from the community.
Landscape Section - Direct Dial: 01252 622122 Extension 4618
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
F
Fire
See: Hampshire Fire & Rescue Service, Hampshire County Council
Fire Escapes
The Council under Building Regulations, makes sure that there are adequate means of escape in case of fire in various buildings.
Building Control Section - Extension 4423 or Direct Dial 774422
Fleet Information Point
See: Youth Clubs - Information and Advice
01252 616998 - Lions community store hire of items for charitable events etc
See also Fleet Pond Society
Fleet Town Centre
See Town Centre
The Council will remove fly tipped materials from the highway or Council owned land.
Waste Management Section - Direct Dial: 01252 844916
Footpaths
See: Public Footpaths
Furniture Collection
Good quality furniture can be donated for re-distribution to those in need. Free collection by volunteers.
Project Co-ordinator - Telephone 01252 616998
See also: Refuse - Special Collection Service
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
G
Garages to Let (Non Residential)
Gypsies and Travellers
The District Council provides advice to, and about, gypsies and travellers.
Policy & Community Services - Tel: 01252 622122 Extension 4805
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
H
Harassment of Tenants
See: Tenancy Relations - Private Tenants
Hart Housing Association (Sentinel Housing Group)
01252 815652
Hampshire County Council is responsible for the repair and maintenance of all adopted roads, footpaths and street lighting within the District. To view future road works see Hampshire County Councils website
Or contact: Hampshire Highways North Tel: 01256 764444, email: hampshirehighways.north@hants.gov.uk
Hire of Council Meeting Room Facilities
The Council Chamber and Committee Rooms can be hired for some events.
Office Services Section - Tel: 01252 622122 Extension 4550
See also:
Community Centres
Historic Building Repair Grants
The Council provides grants towards the cost of repairs to historic buildings classified at risk with the aim of protecting our heritage.
Development Control - Tel: 01252 622122 Extension 4419
Home Security
See: Town Centre Security
Hostel Registration
All private sector hostels and certain other types of hostel, such as those run by voluntary organisations, have to be registered with the Council. This helps the Council to ensure that decent standards of accommodation are being provided.
Environmental Health Section - Direct Dial: 01252 774421
House to House Collections
See: Licences and Permits
The Council can help tenants who live in bedsits, flats or shared accommodation by requiring landlords to undertake necessary repairs and improve amenities. This includes repairs and improvements to bathrooms and kitchens, provision of space heating and means of escape from fire and reduction of over- crowding.
Environmental Health Section - Direct Dial Tel: 01252 774421
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
I
Improvement Grants
See:
Disabled People - House Adaptations
The Council is involved in the control of infectious diseases and food poisoning. It can offer advice to an organisation, particularly those in the food industry, on action to be taken to prevent the spread of notifiable diseases.
Environmental Health Section - Direct Dial: 01252 774421
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
J
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
K
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
L
Land Drainage
The Council maintains certain strategic watercourses and constructs new works as necessary for the prevention of flooding. Advice can also be given on land drainage matters.
Drainage Section - Direct Dial: 01252 774426
See also:
Land Use and Development Rights
Landscape Architecture and Planning
Legal Advice
Hampshire County Council provides a useful "hotline" service which provides advice to members of the public and businesses on consumer law issues and general enquiries relating to Trading Standards, Registration, Scientific Services and Coroners.
Telephone: 0845 6030081 (available Monday to Friday, 9am to 5pm. An answering machine is available outside of these hours - people leaving a message will be contacted the next working day.)
Fax: 01962 843915
Email: rsadvice@hants.gov.uk
Lions Club
See Fleet Lions Club
Litter
See: Street Cleaning
Local Agenda 21
Local Agenda 21 is a global action plan to promote forms of economic and social development to protect the environment. Hart District is working with all sections of the community to develop a local action plan.
Policy Section - Tel: 01252 622122 Extension 4664
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
M
Market
See: Charity Stall
Marriage
See: Registrar of Births, Death and Marriages
Medical Rehousing
See: Housing Associations
Financial assistance is available to help certain elderly people with small items of repair and improvement to enable them to stay in their own homes.
Environmental Health Section - Direct Dial: 01252 774421
Mobile Scheme - Housing
See: Housing Associations
Monitoring Service
See: Town Centre Security
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
N
National Key Scheme (RADAR scheme)
See: Public Conveniences - RADAR Key
The Council sets policies on nature conservation in the Local Plan and advises on nature conservation issues in planning. The Council owns and manages several sites of nature conservation interest and may carry out environmental improvement works which benefit wildlife habitats.
Policy & Community Services - Tel: 01252 622122 Extension 4578
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
O
Odiham Town Centre Manager
Peter Fountain - 01256 702128 / 07973933832 - ptrfount@aol.com
Ombudsman
All Departments
See: Complaints
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
P
Parking Permits (Residents) There are currently residents parking schemes in operation for several roads in Fleet and Hartley Wintney. Hart issues residents permits on behalf of Hampshire County Council for a period of 12 months. A variety of visitors’ permits are also available for shorter periods. Details of the charges are available from Hart Council.
Direct Dial Tel: 01252 774427
See: Car Parks
Parks and Open Spaces
The Council maintain around 505 hectares of park land, commons and open space within the District. All are free for the public to enjoy.
Public Spaces - Tel: 01252 844915
Pavements
Hampshire County Council is responsible for the repair and maintenance of all public footpaths within the district.
Email: hampshirehighways.north@hants.gov.uk - Tel: 01256 764444
See: Highways
Play Equipment in Parks
Play equipment in parks and open spaces is maintained by the Hart Pubic Spaces Service.
Public Spaces - Tel: 01252 774478
Police - 0845 045 45 45
See also: Hampshire County Council
Population of Hart
Hampshire County Council publish Ward & Parish level statistics and forcasts regarding population.
Results from the last Census taken in May 2001 are being distributed by the Office of National Statistics - latest releases for Hart.
Hart Council hold statistics from the 1991 Census for the District.
Policy & Community Services - Tel: 01252 622122 Extension 4581
Press Releases
There are seven public conveniences in the District. Five of these conveniences have facilities for people with disabilities.
Public Spaces Section - Tel: 01252 622122 Extension 4183
Public Conveniences - RADAR Key
Five public conveniences for people with disabilities are fitted with locks opened by a special key. These keys are available, free of charge to district residents who are disabled, from the Council's reception desk.
Hampshire County Council is responsible for public footpaths within the District.
Rights of Way Officer - Tel: 01256 844214
Public sewer records are held in the Drainage Section and are available for inspection.
Drainage Section - Direct Dial: 01252 774426
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
Q
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
R
RADAR Keys
See: Public Conveniences - RADAR Key
Refuse - Special Collection Service
Registrar of Births, Death and Marriages
Rent Collection
See: Housing Associations
Rent Rebate
See: Housing Benefits
Repairs - Emergency Housing repairs
Repairs and Improvements for Private Tenants
The Council can help private sector tenants by requiring landlords to undertake necessary repairs and improvements to their homes. This includes property repairs and provision of bathrooms with hot and cold water supplies and internal toilets. The Environmental Health Section also deals with houses that are unfit for human habitation or are overcrowded.
Environmental Health Section - Direct Dial: 01252 774421
Right to Buy - Council Housing
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
S
Schools
For schools see: Education
See also: School Travel Plans
Thames Water Utilities Ltd is responsible for the management and maintenance of the public sewerage system.
Thames Water Customer Services - Tel: 08459 200 800
Shared Housing
See: Houses in Multiple Occupation
Sheltered Accommodation
Signs
See:
The Council provides road sweeping and de-littering services throughout the District.
Road sweeping and de-littering services are also available at reasonable rates for work within the district.
Direct Line: 01252 844915
Street Collections
See: Licences and Permits
The Council is responsible for the erection, repair, maintenance and replacement of street name plates. On new developments it is the responsibility of the developer to arrange for the erection of street name plates.The Council also has responsibility for the erection, maintenance and replacement of some minor directional signs' subject to the approval of Hampshire County Council.
Highways Section - Tel: 01252 622122 Extension 4579
All other directional and statutory signs associated with Highways are the responsibility of Hampshire County Council.
E-mail: hampshirehighways.north@hants.gov.uk - Tel: 01256 764444
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
T
Taxis
Taxi and Private Hire Licensing for Operators, vehicles and drivers - Tel: 01252 622122 Extension 4554
The Council can help private sector tenants in some disputes with landlords and can prosecute landlords for harassment.
Environmental Health Section - Direct Dial: 01252 774421
Toilets
See: Public Conveniences
Public Conveniences - RADAR Key
Fleet Town Centre Manager - 01252 613475 - Promotions etc
Hart Centre Manager - (Shopping centre) - 01252 613475
The Council operates a Town Centre Security system using CCTV. Cameras at located in Fleet, Hook, Hartley Wintney, Yateley and Blackwater.
Customer & Community Services - Telephone 01252 774494
Also see: Community Safety
See also: Hampshire County Council
Transport
General Transport Information - Hampshire County Council
Call and Go Bus Service - Hampshire County Council
Flights and Airport News
Flight Arrivals and Departures
Travel Tokens for Disabled People
Travel Tokens for Elderly People
Trees
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
U
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
V
Vacant Housing
The Council can require empty properties to be kept secure and free from accumulations of refuse.
Environmental Health Section - Direct Dial 774421
Valuation Lists
See: Rateable Value
Volleyball
See: Sports
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
----------------------------------------------------------------
W
Waiting Lists - Council Housing
Water
South East Water is responsible for Domestic water supply.
Tel. 0845 301 0845
The Council is responsible for ensuring that all water supplies, both public and private, are wholesome and fit to drink. The Council will at times take samples from water supplies to determine water quality. Private water supplies should be sampled at set frequencies. For further advice call:
Environmental Health Section - Direct Dial: 01252 774421
Also see the following websites: South East Water, Thames Water
----------------------------------------------------------------
A B C D E F G H I J K L M N O P Q