Housing Customer Consultation 2007
Spring 2007 - Responses to the Change to Choice Based Lettings -HART HOMES
As of the 16th of March 2007 all applicants on the Hart Housing Register were sent information regarding the proposed changes to Choice Based Lettings through Hart Homes. The scheme is intended to provide greater choice and mobility to housing applicants. Housing association homes will be advertised and applicants on the Hart Housing Register will be able to tell us which properties they wish to be considered for. For more information on Hart Homes choice based lettings please see our leaflets in the downloads and housing advice factsheets section.
If you would like to comment on any of the changes please do so either by returning the questionnaire or emailing housing@hart.gov.uk
Thank you to those who have returned a survey on the proposed changes to the Hart Homes Scheme.
The response (based on the 99 responses that have been received up until the 26th of March) has been very positive as the results to the left show.
Most people who responded agree to the proposed changes and feel that it will improve the way the Housing Register operates. An overwhelming majority agreed or strongly agreed that the Hart Homes Scheme will give applicants greater choice in selecting a home
Some of the comments to come out of the consultation are provided on the sheet below along with actions we have taken to accommodate these views. Whilst we may not be able to take into account all points of view, we welcome your comments and will try to make improvements where we can.
Comments on the Spring 2007 Changes to the Hart Housing Register
“Please could you provide average waiting times on your website this would really help in planning things, many thanks”
Unfortunately as we cannot say when a property may become available and because applications are assessed on a case by case basis and are pointed based on the points system, everyone’s application is different, and we cannot accurately predict how long anyone can be waiting for a property on the Housing Register. We have however, introduced a table that lists what properties have been successfully let in the previous month available on our website. Information about the outcome of properties that have been let through Hart Homes will also be available once these properties are successfully let. We are also looking into testing other ways that we can provide meaningful information on this query.
“The only thing you do not say is how much it costs for a person like myself I was with [another local authority] for 9 years and heard nothing”
It does not cost you anything to bid (other than a short local call or internet access) and is not bidding for a property in the financial sense, it is just a case of registering your interest in a particular property. The website and newsletter both will include a lot more information on what properties are becoming available than the previous system. You will in most cases be able to see a photo of the property as well as details such as the rent and services charges, bedroom size, location and other amenities. Please note: unless you, or someone on your behalf, actively bid for properties you will not be nominated for a property through Hart District Council
