We have two new online forms:
Housing Benefit and/or Council Tax Support New Claim Form
Housing Benefit and/or Council Tax Support Change of Circumstances Form
If your change, is a change of address, please complete the New Claim Form instead of the Change of Circumstance Form.
These forms are designed to be an easy way to either claim Housing Benefit and/or Council Tax Support or inform us of a change in circumstances that may affect your entitlement.
The forms will help you and guide you as you work through them, to ensure you only fill in parts that are relevant.
Once you have completed either of the forms on-line it will automatically be sent to us, when you agree to the declaration.
There will be a list of required evidence, you can either scan your evidence and send it to email@example.com or send the information to us at Civic Offices, HarlingtonWay, Fleet, Hants GU51 4AE or visit our offices.
We cannot process your form until we receive the required evidence, these documents must be received within one month, or your claim will be cancelled.
If you have any queries or questions, please contact us on 01252 774444 or email us at firstname.lastname@example.org.
Under-occupation of Housing Association Properties
From 1st April 2013, if you are working age, live in a Housing Association property and you have one or more spare bedrooms, your Housing Benefit will be reduced.
If you or your partner are over the qualifying age for state pension credit , you will not be affected.
Housing Association tenants will have their bedroom requirements assessed in the same way as tenants of private landlords. One bedroom is allowed for each of the following:
- An adult couple
- Any other adult (aged 16 or over)
- Any two children of the same sex up to and including age 15
- Any two children under the age of 10
- Any other child
- A room for a non-resident carer required to stay overnight – we may require medical evidence to support this.
You may also be entitled to an extra bedroom if you have a severely disabled child in your household who cannot share a bedroom with another child due to medical reasons. In order for this to be considered, please write to the Benefits Department describing the situation and provide suitable supporting medical evidence.
If you have extra bedrooms the rent and any eligible services used in the calculation of your Housing Benefit will be reduced by:
- 14% if you have one extra bedroom or
- 25% if you have one or more extra bedrooms.
If your Housing Benefit is reduced you will have to pay the difference between your Housing Benefit and your rent liability direct to your landlord.
If you cannot afford the reduction and you are able to demonstrate that you are suffering from financial hardship, you can apply for a Discretionary Housing Payment.